Operations Intern
2 days ago
**Job Summary**:
**Key Responsibilities**:
- **CRM Management**:
- Maintain and update customer records in the CRM system.
- Assist in lead tracking, follow-ups, and pipeline reporting.
- Support sales and customer service teams with CRM-related tasks.
- **Vendor Coordination**:
- Liaise with vendors for quotes, deliveries, and order updates.
- Maintain vendor contact lists and track performance metrics.
- Assist in onboarding new vendors and maintaining compliance documentation.
- **Operational Support**:
- Support day-to-day business operations and process improvements.
- Help prepare reports, presentations, and documentation for internal use.
- Assist in procurement and inventory tracking, if applicable.
- **Data Analysis**:
- Extract and analyze data from CRM and vendor management tools.
- Generate insights and reports to support business decisions.
- **Process Documentation**:
- Help create SOPs and process maps for various operational workflows.
**Requirements**:
- Pursuing or recently completed a degree in Business Administration, Operations, Management, or a related field.
- Experience with CRM tools (e.g., Salesforce, Zoho, HubSpot, etc.) is a plus.
- Familiarity with vendor coordination or procurement processes.
- Proficient in MS Office or Google Workspace (Excel/Sheets, Docs, Slides).
- Strong organizational and communication skills.
- Ability to multitask, prioritize, and work independently.
**Benefits**:
- Hands-on exposure to real-world operations and CRM systems.
- Opportunity to work closely with cross-functional teams.
- Certificate of Internship and Letter of Recommendation (based on performance).
**Job Type**: Internship
Contract length: 3 months
Pay: ₹10,000.00 - ₹12,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 9205444574
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