Guest Service Attendant

**Key Responsibilities**: - Greet guests warmly, manage check-ins and check-outs efficiently. - Handle guest inquiries, requests, and provide information about the property and local attractions. - Process reservations, cancellations, and changes using **IDS**. - Ensure smooth guest interactions and maintain accurate records of all transactions. - Maintain...

**Role: - Guest Services Associate/Steward** **location: - Rishikesh** **Company: - Moustache Escapes** **Experience: - 1-3 year** **Overview**: As a Guest Service Associate / Steward, you will play a vital role in ensuring an exceptional experience for our guests. Your responsibilities will include maintaining cleanliness and organization in guest...

**Guest Room Cleaning**: Thoroughly clean and prepare guest rooms according to hotel standards, including making beds, cleaning bathrooms, vacuuming, and dusting. - **Replenishing Supplies**: Ensure guest rooms are fully stocked with toiletries, linens, and other amenities. - **Public Area Maintenance**: Keep lobbies, hallways, and other public spaces clean...

A Room Attendant also known as a Housekeeping Room Attendant is responsible for maintaining the cleanliness and order of guest rooms and public areas in hotels and other lodging establishments Their duties include cleaning restocking supplies and reporting any maintenance issues to ensure a comfortable and enjoyable experience for guests Key Responsibilities...

Core Responsibilities Check on the table setting, cleanliness and set all tables according to standards and procedures Greet all patrons warmly upon arrival at the door and escort them to the table Ensure that all food & beverage are served according to service standards Extend personalised services to repeat guests Up-sell and promote food and beverage...

**Guest Interaction**: Greet guests professionally and courteously, provide informative details about menu items, and create a positive and welcoming atmosphere. - **Order Taking & Service**: Accurately take food and beverage orders and relay them to the kitchen or bar, ensuring timely and efficient service. - **Food & Beverage Delivery**: Serve food and...

Key Result Areas (KRAs)Guest Satisfaction:Achieve high guest satisfaction scores through proactive assistance and personalized service.Maintain a positive and welcoming atmosphere for all guests and visitors.Issue Resolution:Effectively address and resolve guest complaints, escalating issues when necessary.Implement feedback and corrective actions to prevent...

Welcome guests during check-inand giving a found farewell to guest while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Overseeing VIP guests, arrivalsand departures. - Coordinatingand multi-tasking job duties in a busy environment. - Should possess detailed information about the Hotel, city as well as the...

Responsibilities - Provide upscale guest service experiences for clients throughout their stay - Ensure clients are properly greeted upon their arrival - Monitor daily bookings and ensure assigned rooms are prepared prior to check-in - Coordinate luggage collection and storage - Oversee check-in and check-out procedures, including reservations and financial...

Key Result Areas (KRAs) - **Guest Satisfaction**: - Achieve high guest satisfaction scores through proactive assistance and personalized service. - Maintain a positive and welcoming atmosphere for all guests and visitors. - **Issue Resolution**: - Effectively address and resolve guest complaints, escalating issues when necessary. - Implement feedback and...