Guest Service Associate

**Key Responsibilities**: - Greet guests warmly, manage check-ins and check-outs efficiently. - Handle guest inquiries, requests, and provide information about the property and local attractions. - Process reservations, cancellations, and changes using **IDS**. - Ensure smooth guest interactions and maintain accurate records of all transactions. - Maintain...

**Responsibilities** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information...

**Guest Room Cleaning**: Thoroughly clean and prepare guest rooms according to hotel standards, including making beds, cleaning bathrooms, vacuuming, and dusting. - **Replenishing Supplies**: Ensure guest rooms are fully stocked with toiletries, linens, and other amenities. - **Public Area Maintenance**: Keep lobbies, hallways, and other public spaces clean...

**Job Information**: Industry **Hotels and Lodging** *** Work Experience **2-5 years** *** Salary **12000-14000** *** City **Rishikesh** *** State/Province **Uttarakhand** *** Country **India** *** Zip/Postal Code **249201** **About us**: EllBee Hotels is a chain of boutique art hotels. Hotel Locations - Rishikesh & Mussoorie Corporate Office...

**Core Responsibilities** - Attend daily briefings on daily assigned tasks - Clean and maintain areas of responsibility according to standards and procedures - Replenish guest amenities and supplies in rooms - Remove trash, dirty linens and room service items - Report damage or malfunction in hotel rooms to Supervisor - Reports lost and found articles to the...

**Core Responsibilities** * Attend daily briefings on daily assigned tasks - Clean and maintain areas of responsibility according to standards and procedures - Replenish guest amenities and supplies in rooms - Remove trash, dirty linens and room service items - Report damage or malfunction in hotel rooms to Supervisor - Reports lost and found articles to...

**Job Information**: Industry **Hotels and Lodging** *** Work Experience **2-5 years** *** Salary **12000-14000** *** City **Rishikesh** *** State/Province **Uttarakhand** *** Country **India** *** Zip/Postal Code **249201** Attend daily briefings on daily assigned tasks Clean and maintain areas of responsibility according to standards and...

**Job Information**: Industry **Hospitality** *** Work Experience **5+ years** *** Salary **14000** *** City **Rishikesh** *** Province **Uttarakhand** *** Country **India** *** Postal Code **249201** EllBee Ganga View is an upscale, luxury boutique hotel nestled in the heart of Rishikesh. Our property boasts stunning views of the River Ganga...

Skills:- cleaning, dusting, moping, Time Management, carpet cleaning, Bed Making,. Company Overview. Raga On The Ganges is a tranquil mountain retreat on the banks of the Ganga, offering panoramic views and scenic terraces. With a team of employees, we strive to create a peaceful and rejuvenating experience for our guests. Our headquarters is located in New...

Key Result Areas (KRAs)Guest Satisfaction:Achieve high guest satisfaction scores through proactive assistance and personalized service.Maintain a positive and welcoming atmosphere for all guests and visitors.Issue Resolution:Effectively address and resolve guest complaints, escalating issues when necessary.Implement feedback and corrective actions to prevent...