Guest Services Associate

3 days ago

Rishikesh, India Moustache Escapes Full time

**Role:

- Guest Services Associate/Steward**

**location:

- Rishikesh**

**Company:

- Moustache Escapes**

**Experience:

- 1-3 year**

**Overview**:
As a Guest Service Associate / Steward, you will play a vital role in ensuring an exceptional experience for our guests. Your responsibilities will include maintaining cleanliness and organization in guest areas, assisting with food and beverage service, and providing excellent customer service. You will work closely with the hospitality team to uphold the standards of service and ensure guest satisfaction.

**Key Responsibilities**:
**1. Cleanliness and Organization**:

- Ensure cleanliness and tidiness in all guest areas including dining spaces, restrooms, and common areas.
- Regularly inspect and clean surfaces, furniture, and fixtures to maintain a high standard of cleanliness.
- Arrange tables, chairs, and other furniture to optimize space and enhance the guest experience.

**2. Food and Beverage Assistance**:

- Assist in the setup and breakdown of dining areas before and after meal service.
- Support food and beverage staff with tasks such as serving, clearing tables, and refilling beverages.
- Communicate guest requests and preferences to the appropriate staff members promptly and accurately.

**3. Customer Service**:

- Greet guests warmly and assist them with seating arrangements and any inquiries they may have.
- Anticipate guest needs and proactively address them to ensure a seamless and enjoyable experience.
- Handle guest complaints or concerns professionally and escalate issues to management when necessary.

**4. Team Collaboration**:

- Collaborate effectively with other team members to deliver excellent service and maintain a positive work environment.
- Communicate efficiently with kitchen staff, servers, and management to coordinate tasks and ensure smooth operations.
- Assist colleagues during busy periods and offer support wherever needed to uphold service standards.

**5. Health and Safety Compliance**:

- Adhere to all health and safety regulations, including proper sanitation procedures and food handling practices.
- Report any safety hazards or maintenance issues to the appropriate personnel immediately.
- Participate in training sessions on safety protocols and maintain knowledge of emergency procedures.

**Qualifications**:

- High school diploma or equivalent in Hospitality or Hotel management.
- Previous experience in a customer service or hospitality role preferred.
- Strong communication and interpersonal skills.
- Ability to work efficiently in a fast-paced environment.
- Attention to detail and a commitment to maintaining cleanliness standards.
- Flexibility to work evenings, weekends, and holidays as required.
- Basic knowledge of food safety and sanitation practices is desirable.

As a Guest Service Associate / Steward, you will have the opportunity to contribute to creating memorable experiences for our guests while developing valuable skills in the hospitality industry. Your dedication to providing exceptional service and maintaining a welcoming environment will be instrumental in ensuring guest satisfaction and fostering repeat business.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹14,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

**Experience**:

- total: 1 year (preferred)

Work Location: In person

  • Guest Service Associate

    1 week ago

    Rishikesh, India Antalya by Divine Ganga Cottage, Rishikesh Full time

    **Key Responsibilities**: - Greet guests warmly, manage check-ins and check-outs efficiently. - Handle guest inquiries, requests, and provide information about the property and local attractions. - Process reservations, cancellations, and changes using **IDS**. - Ensure smooth guest interactions and maintain accurate records of all transactions. - Maintain...

  • Guest Service Associate

    2 weeks ago

    Rishikesh, India DLS HOTELS Full time

    **Guest Room Cleaning**: Thoroughly clean and prepare guest rooms according to hotel standards, including making beds, cleaning bathrooms, vacuuming, and dusting. - **Replenishing Supplies**: Ensure guest rooms are fully stocked with toiletries, linens, and other amenities. - **Public Area Maintenance**: Keep lobbies, hallways, and other public spaces clean...

  • F&b Service

    4 days ago

    Rishikesh, India EllBee Hospitality Worldwide Pvt. Ltd Full time

    Core Responsibilities Check on the table setting, cleanliness and set all tables according to standards and procedures Greet all patrons warmly upon arrival at the door and escort them to the table Ensure that all food & beverage are served according to service standards Extend personalised services to repeat guests Up-sell and promote food and beverage...

  • Guest Service Associate

    2 weeks ago

    Rishikesh, India DLS HOTELS Full time

    **Guest Interaction**: Greet guests professionally and courteously, provide informative details about menu items, and create a positive and welcoming atmosphere. - **Order Taking & Service**: Accurately take food and beverage orders and relay them to the kitchen or bar, ensuring timely and efficient service. - **Food & Beverage Delivery**: Serve food and...

  • Guest Service Attendant

    14 hours ago

    Rishikesh, India EllBee Hospitality Worldwide Full time

    **Job Information**: Industry **Hospitality** *** Work Experience **1-3 years** *** Salary **14000** *** City **Rishikesh** *** Province **Uttarakhand** *** Country **India** *** Postal Code **249201** EllBee Ganga View is an upscale, luxury boutique hotel nestled in the heart of Rishikesh. Our property boasts stunning views of the River Ganga...

  • Guest Relation Executive

    2 weeks ago

    Rishikesh, India Sprouts Hospitality services Full time

    Responsibilities - Provide upscale guest service experiences for clients throughout their stay - Ensure clients are properly greeted upon their arrival - Monitor daily bookings and ensure assigned rooms are prepared prior to check-in - Coordinate luggage collection and storage - Oversee check-in and check-out procedures, including reservations and financial...

  • Guest Relation Executive

    2 weeks ago

    Rishikesh, Uttarakhand, India Apra Amusement Full time ₹ 1,68,000 - ₹ 2,16,000 per year

    Key Result Areas (KRAs)Guest Satisfaction:Achieve high guest satisfaction scores through proactive assistance and personalized service.Maintain a positive and welcoming atmosphere for all guests and visitors.Issue Resolution:Effectively address and resolve guest complaints, escalating issues when necessary.Implement feedback and corrective actions to prevent...

  • Guest Relations Executive

    6 days ago

    Rishikesh, India Shaantam Resort & Spa Full time

    Welcome guests during check-inand giving a found farewell to guest while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Overseeing VIP guests, arrivalsand departures. - Coordinatingand multi-tasking job duties in a busy environment. - Should possess detailed information about the Hotel, city as well as the...

  • Front Office Associate

    2 weeks ago

    Rishikesh, Uttarakhand, India The Roseate Ganges Rishikesh Full time ₹ 2,64,000 per year

    Apply for Front Office AssociateSend your CV to We are looking for a well-presented and guest-oriented Front Office Associate to join our team at The Roseate Ganges, Rishikesh. The ideal candidate will ensure smooth front desk operations, deliver exceptional guest service, and create a memorable first impression in line with our luxury hospitality...

  • Guest Relation Executive

    6 days ago

    Rishikesh, India Thrill Factory (A Unit of Apra Amusement pvt Ltd.) Full time

    Key Result Areas (KRAs) - **Guest Satisfaction**: - Achieve high guest satisfaction scores through proactive assistance and personalized service. - Maintain a positive and welcoming atmosphere for all guests and visitors. - **Issue Resolution**: - Effectively address and resolve guest complaints, escalating issues when necessary. - Implement feedback and...