
Customer Service Executive
1 week ago
**About Melot Technologies Private Limited**
**Job Profile** - Customer Service Representative
Location - Currently Work From Home
**Mumbai Exp. Required** - 2+ Years
**Qualification** - Any Graduation
**Workdays & Timings** - Monday to Saturday (9.00 AM to 6.00 PM)
**Responsibilities**:
- Coordinate with internal departments to ensure effective issue resolution and follow-up.Engage with agency holders and talent to address and mitigate recurring issues.
- Collect and document feedback from users and talent to drive app improvements.
**Other Requirements**
- 1. Should be aware of the live streaming industry and operations
2. Should be able to communicate fluently in English & Hindi. (Other language proficiency will be an added advantage)
Skills - MS Excel, MS Office Perks 6 days a week, Health Insurance,
Number of openings 1
Pay: ₹28,000.00 - ₹38,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
- Work from home
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Application Question(s):
- Employee have CSR experience into Live Streaming Application would prefer
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 2 years (required)
- Customer service: 2 years (required)
**Language**:
- English (required)
- Hindi (required)
**Location**:
- Remote (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)
Willingness to travel:
- 75% (required)
Work Location: Remote
**Speak with the employer**
+91 9833180257
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