Travel Operations Executive

6 days ago

Noida Sector Noida Uttar Pradesh, India Truedeal Full time

**Job Title**: Travel Operations Manager

**Location**: Delhi, India

**Company**: Truedeal

**About Us**: Truedeal is a comprehensive tour and travel company established in 2015, offering services such as foreign currency exchange, forex cards, remittance, visa services, sightseeing, air tickets, hotel bookings, land packages, holiday packages, travel insurance, transfers, and cruise bookings. We aim to provide the ultimate travel experience with a focus on convenience, cost-efficiency, and security.

**Key Responsibilities**:

- **Operational Management**: Oversee daily operations, including tour planning, scheduling, and execution, ensuring seamless service delivery.
- **Team Leadership**: Manage and mentor a team of travel consultants and support staff, fostering a positive and productive work environment.
- **Vendor Relations**: Establish and maintain relationships with travel vendors, suppliers, and partners to secure the best deals and services for our clients.
- **Customer Service**: Ensure high levels of customer satisfaction by addressing client inquiries, resolving issues promptly, and implementing feedback for continuous improvement.
- **Process Improvement**: Develop and implement operational policies and procedures to enhance efficiency and service quality.
- **Budget Management**: Prepare and manage budgets, monitor expenses, and ensure cost-effective operations.
- **Compliance**: Ensure all operations comply with industry regulations and company policies.

**Qualifications**:

- Bachelor’s degree in Tourism Management, Hospitality, Business Administration, or a related field.
- Minimum of 5 years of experience in travel operations or management.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in travel management software and booking systems.
- Strong problem-solving skills and attention to detail.
- Ability to work under pressure and manage multiple priorities.

Truedeal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: ₹11,305.00 - ₹30,945.47 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

Application Deadline: 08/02/2025
Expected Start Date: 03/02/2025

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