Jira Administrator

6 days ago

Mumbai Maharashtra, India Whitefield Careers Full time

**Role: Jira Administrator**

**Company Name
- Padah Solution**

**Location: Mumbai**

**Please find Job Description**:

- Collaborate with cross-functional teams across organization, gather requirements to develop, and
- deliver custom templates, workflows (automation) using Atlassian products (JIRA, Service Desk,Confluence etc.)
- Develop custom templates in JIRA to manage projects, Epic s, Issues/Tasks for entire organization
- Design, Develop, Administer Atlassian products (JIRA, Service Desk, Confluence) not limiting to
- Install and maintain Atlassian infrastructure for High Availability via Data Centre, version and setup
- Create, customize and Maintain small / large Projects with users ranging from 100-2000 with up to
- Create, maintain and support dashboards and advanced filters for end users reporting capabilities
- Provide User Management and grant user permissions using LDAP/SSO integration
- Create and maintain detailed technical and user facing documentation.
- Perform Migrations of Projects in JIRA and Migrations of spaces in Confluence
- Providing Consultation, Support and Implementation on migration to Atlassian tools
- Conduct training for employees and new hires on JIRA and Confluence regarding how to use the
- Troubleshoot and Resolve issues as they arise with JIRA Projects and Confluence in coordination
- Ensure that necessary system backups are performed, and storage rotation of backups is
- Continuous optimization for a very good customer experience
- Proactive identification of areas of improvement and innovative solutions to complex problems
- Creation of Custom Post functions and triggers using Groovy Script in Atlassian
- customers

System Administration:

- Hands-on Experience with hosted Linux environments and working with partner Teams
- (infrastructure, network etc.)
- Proficiency in understanding Jira/Confluence logs and troubleshooting problems at all layers
- Ensure that necessary system backups are performed, and storage rotation of backups is

accomplishedand administration Good understanding of load-balancers and datacenter deployment of Jira andConfluenceappsTechnical skills:

- Very good understanding of MySQL Database and basic administration of database
- Very good understanding of Jira/Confluence Data center software - installation, configuration files
- Good understanding of JVM configurations, apache logs and other related details
- Good understanding of SSO, Active Directory and SSL and certificates in context of Jira/Confluence

**Knowledge of JAVA and MYSQL**
- Experience with Linux OS administration and management
- Knowledge of integration APIs
- Script usage and interpretation (i.e. able to understand a given script used for administration of
- systems.
- Script used for administration of systems
- Experienced with Issue Handling

**Job Types**: Full-time, Permanent

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 10/09/2024

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