Tele Calling Executive

5 days ago

Gurugram Haryana, India BHARAT GRAM UDYOG Full time

**Company**: Bharat Gram Udyog
**Location**: Gurgaon, Sector 49

**About the Role**:
**Key Responsibilities**:

- Call customers from the provided database/leads and **book their orders over the phone**.
- Make outbound and receive inbound calls to assist customers with product information.
- Handle customer queries politely and provide clear, accurate details.
- Explain features and benefits of products to customers.
- Maintain a positive, professional, and friendly attitude during calls.
- Follow up with interested customers and ensure smooth order processing.
- Keep proper records of calls, customer details, and feedback.
- Coordinate with the team to resolve customer concerns effectively.
- Contribute to creating a positive customer experience and long-term trust.

**Job Requirements**:

- Minimum qualification: Graduate / 12th Pass with good communication skills.
- 1-3 years of experience in Telecalling / Telesales / Customer Care preferred.
- Strong verbal communication and listening skills (Hindi must, basic English will be a plus).
- Polite, patient, and customer-first approach.
- Basic knowledge of MS Office / CRM will be an advantage.
- Ability to work in a team and handle calls in a fast-paced environment.

Pay: ₹18,000.00 - ₹30,000.00 per month

**Benefits**:

- Paid sick time

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9205963262

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