Customer Service Associate

5 days ago

Chandivali Mumbai Maharashtra, India Tech Mahindra Full time

**Tech Mahindra is hiring for Customer Service Associate at Mumbai Chandivali Location.**

**Designation - Customer Support Associate**

**Roles & Responsibility**
- Handling customer queries via call,
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication.

**Key skills required**:

- Good English communications skills
- Ability to listen and active problem solving skills.
- Good interpersonal skills
- Ability to handle pressure.
- **Education**:Any Graduation
- **Experience**: 24 months of experience in BFSI industry with Certificate,
- **Languages**: English,

**Working location**:4th floor Oberoi Garden Estate, Off Saki Vihar Road, Chandivali, Andheri (Andheri East, Mumbai, Maharashtra 400072)**

**Shift Timing: Female
- Any 9 Hours between 7 am to 9 pm**

**Male : 24*7 any 9 hours**

**1 Rotational week off.**

**Age: 18-35 years**

**HR Contact Person**:
**Nilesh 9074857487 (Call/WhatsApp)**

**Time 10 am to 4 pm**

Pay: ₹19,000.00 - ₹28,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

**Experience**:

- BFSI: 2 years (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

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