CRM - Operation Executive

2 weeks ago

HBR Layout Bengaluru Karnataka, India Decorpot Full time

We are looking for a customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. Ultimately, an outstanding customer relationship manager will work closely with sales, design and execution team to ensure that all staff preserves relationships with clients.

**Roles & Responsibilities**:

- As a Customer Relationship Manager, You Will Be Responsible For Maintaining a Long-Term Relationship With The Customer. You Will Also Be Responsible For Knowing The Customer's Needs And Demands.
- As a CRM, Need To Co-ordinate With Our Design Team &Operations Team According to Client Requirements On Daily Basis.
- Handling Customer Escalations With Effective Communication Skills.
- Identifying Customer Demands And Requirements.
- Maintaining Good Relationship With Customers.
- Update In Spread Sheet And Making Calls To The Clients To Verify The Details.
- Documents Need To Be Uploaded And Maintained In a Proper Way On Daily Basis.
- Collecting Feedback From Individual Client Would Be Appreciated After We Deliver The Project To Them.

**Required Experience, Skills and Qualifications**
- Education Qualification: Any Degree.
- Experience: 0-2 Year.
- Languages: Speaking English and Hindi is Must & etc.
- Excellent interpersonal and communication skills.
- Experience Working With MIS Office Must.
- Time Management & Organizing Skills.
- Ability To Work Under Pressure Sometimes While Co-coordinating With The Clients.
- Immediate Joiner.

**Job Types**: Full-time, Permanent

**Salary**: ₹18,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Day range:

- Weekend availability

Shift:

- Day shift

Supplemental pay types:

- Performance bonus

Travel requirement:

- No travel

Application Question(s):

- What is your current/last drawn salary?

**Education**:

- Bachelor's (required)

**Experience**:

- Post Sales: 1 year (required)

Work Location: In person

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