Guest Relation Executive Female

2 days ago

Jagatpura Jaipur Rajasthan, India Okie placement services private limited Full time

Key Responsibilities:
Welcome guests warmly and ensure a seamless check-in process.

Handle guest inquiries, requests, and complaints promptly and professionally, striving for resolution on the spot.

Maintain a thorough knowledge of our services, facilities, and local attractions to provide accurate information and recommendations to guests.

Conduct regular follow-ups with guests to ensure their satisfaction and address any additional requirements.

Assist in organizing special events, amenities, or arrangements for VIP guests.

Keep accurate records of guest interactions, feedback, and preferences to facilitate personalized service delivery.

Stay updated on industry trends and best practices in guest relations to continuously improve service standards and guest experiences.

Qualifications:
Bachelor's degree in hospitality management, business administration, or a related field preferred.

Proven experience in a guest relations or customer service role, preferably in the hospitality industry.

Exceptional interpersonal and communication skills, with the ability to interact effectively with guests and colleagues at all levels.

Strong problem-solving abilities and a proactive approach to addressing guest concerns.

Ability to multitask and work efficiently in a fast-paced environment.

Join our team and play a crucial role in creating memorable experiences for our guests while contributing to the success and reputation of our establishment. If you have a passion for hospitality and a dedication to excellence in guest service, we want to hear from you.

Pay: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9024157037

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