Executives

5 days ago


Pune Maharashtra, India EXL Services Full time

Executives

EXL/E/1355497
- Insurance Property & CasualtiesPunePosted On
12 May 2025
End Date
26 Jun 2025
Required Experience
0 - 1 Years
- Basic Section

Number Of Positions

15

Band

A1

Band Name

Executives

Cost Code

D014416

Campus/Non Campus

NON CAMPUS

Employment Type

Permanent

Requisition Type

New

Max CTC

350000.0000 - 550000.0000

Complexity Level

Voice CEF B2 (Complexity Level 3)

Work Type

Hybrid - Working Partly From Home And Partly From Office
- Organisational

Group

Insurance

Sub Group

Insurance

Organization

Insurance Property & Casualties

LOB

Voice

SBU

Operations

Country

India

City

Pune

Center

IN Pune C4
- Skills

Skill

COMMUINCATION

NEGOTIATION SKILLS

EMPATHY AND SENSITIVITY

Minimum Qualification

GRADUATE

UNDER GRADUATE

Certification

No data available
- Job Description

**Essential Functions**
- Ensure that calls are handled as per standard and defined procedures
- Ensure that assigned customer satisfaction, lead generation and efficiency goals are met
- Ensure that the quality of customer / third-party interactions is in compliance with pre-defined parameters
- Ensure that all protocols are followed for ensuring that the rescue is completed in a timely and efficient manner
- Maintain a ‘one-call resolution’ mindset. This includes the ability to identify when dispatch needs escalation to internal support team, supervisor or manager on duty
- Focus on customer satisfaction through active listening, accurate and efficient need identification, empathy, rapport building, clear and effective communication and timely dispatch of service
- Ensure that all communication with service providers is quick and efficient and that fastest and most cost-effective service is dispatched to the customer
- Effective negotiation skills with service providers to secure service for the customers
- Comply with company policies and procedures
- Any other essential function that may occur from time to time as directed by the supervisor

**Voice and Conversation Capabilities**
- Strong, clear, coherent and comprehendible English speech, including sentence construction, grammar and pronunciation
- Ability to negotiate with service providers on ETAs / rates /
- Ability to understand and comprehend the caller
- Effective questioning, including the use of open and closed questions to obtain the right information to assist the customer
- Adjust tone, pace and language to better support and understand the customer
- Communicate with next level of support in a constructive manner to achieve great outcomes
- Workflow

Workflow Type
- Voice


  • Executive Assistant

    2 weeks ago


    Pune, Maharashtra, India Oncloudz Softech Pvt Ltd Full time

    **We are hiring for the Executive assistant** Position: Executive assistant Experience: 3years **Salary**:45k Location: pune Maharashtra Notice perioda: 15 Days & Immediately Joiner Office Timing : 10 AM to 6 PM Should be flexible Employment Type: Full Time, Permanent **Note**: **job description** We’re currently looking for an executive...

  • IT Executive

    6 days ago


    Pune, Maharashtra, India Mircon Realty LLP Full time

    Designation: IT executive Job Brief: IT Executives are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. They are required to listen to their technical needs, understand their problems and implement solutions to them. Roles & Responsibilities: Installing and configuring...

  • Tracking Executive

    2 days ago


    Pune, Maharashtra, India Yatnavat Technologies Private Limited Full time

    **Designation: Tracking Executive** **Job Location: Baner, Pune.** **Ready to work in rotational shifts.** **Job Summary**: We are seeking a Tracking Executive to join our team and contribute to our mission of transforming the logistics industry with cutting-edge technology and data-driven insights. **Responsibilities**: - Utilizing various tracking...

  • Executive Assistant

    2 days ago


    Pune, Maharashtra, India Seamless Education & Services Pvt Ltd Full time

    **SEAS- Executive Assistant (to Chairman)** **SEAS** (Seamless Education and Services Pvt. Ltd.) headquartered in Pune, India having two divisions is looking for a dynamic individual to head branding and marketing. The role would be responsible for both the divisions: Our company is searching for an experienced, reliable and task-oriented Executive...

  • Telesales Executive

    7 days ago


    Pune, Maharashtra, India GoodSpace Full time

    Meet weekly/monthly sales targets by developing a marketing strategy as a telesales executive **Gain a deep understanding of the company’s services and find gaps in the customer’s lives wherein the company’s services fit** Foster strong relationships with existing and potential customers by honing the telesales executive skills such as listening,...


  • Pune, Maharashtra, India iSprout Full time

    **Job Title: Operations Executive/Facility Executive** **Location: Pune** **Experience: 2+years** **Gender: Male/Female** **Industry: Real estate/Hotel** **Qualification: Any Graduate** **Job Overview**: The Operations Executive/Facility Executive will oversee the daily operations and maintenance of our coworking spaces. This role is crucial in...

  • Executive Assistant

    1 week ago


    Pune, Maharashtra, India Expedite Informatics Full time

    We are hiring for Executive Assistant to Managing Director Experience: - 4 + Years Location - Viman Nagar - Acting as the point of contact among executives, employees, clients and other external partners - Managing information flow in a timely and accurate manner - Managing executives’ calendars and set up meetings - Make travel and accommodation...

  • Junior Executive

    5 days ago


    Pune, Maharashtra, India Dahotre and Dahotre Chartered Accountants Full time

    We are looking for an experienced, confident, proactive, excited HR Executive who has a minimum 1 year working experience in Recruitment, Onboarding, Payroll & Orientation and other HR Generalist activities. **Designation**: HR Executive. **Reporting to**: Human Capital Manager **Roles & Responsibilities**: - Handle End-to-End Recruitment Cycle under the...

  • Executives

    5 days ago


    Pune, Maharashtra, India EXL Services Full time

    Executives EXL/E/1391063 - Human ResourcesPunePosted On 18 Jun 2025 End Date 02 Aug 2025 Required Experience 1 - 5 Years - Basic Section Number Of Positions 1 Band A1 Band Name Executives Cost Code P010102 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 350000.0000 - 525000.0000 Complexity Level Not...

  • Executive Sales

    6 days ago


    Pune, Maharashtra, India BVC Logistics Pvt. Ltd. Full time

    **Job summary**: This position will execute sales in several Indian cities to grow from 25k clients to 100k across India. **Opportunity details** Own the sales for hundreds of SMEs and work closely with sales leaders to achieve the company's vision. Execute multi-city field sales across India. Maximize salesperson efficiency & output through mentoring &...