Support Representative

Specscart is one of the fastest growing online eyewear stores in the UK. A team of young professionals who are changing the eyewear industry. Specscart is a Britain-born startup which is born to bring justice to the eyewear market by making eyewear a Fast-moving fashion accessory. A startup which is born to change glasses from being just an instrument for...

Role: Customer Support Representative Location: Faridabad **Salary**: 15k-20k Job Responsibilities: Troubleshooting: Assist customers with technical issues, product usage, and other inquiries related to our products or services. Troubleshoot and resolve problems to ensure customer satisfaction. Order Processing: Handle customer orders, track shipments,...

A medical representative, plays a crucial role in the healthcare industry. Their primary responsibility is to meet with doctors, pharmacists, and hospitals. 1. Product Promotion: Medical representatives are responsible for promoting and educating healthcare professionals about their company's products. This involves presenting product information,...

Roles & Responsibilities Professionals experienced in customer handling, customer support or customer care background. Handle incoming/outgoing requests from the customers to ensure prompt resolutions of the queries resulting in complete satisfaction & acceptance. Communicate effectively and professionally with internal and external customers to resolve...

customer support executive is a professional who acts as the first point of contact between a company and its customers. They are responsible for ensuring that customers are satisfied and that issues are resolved efficiently. Some of the responsibilities of a customer support executive include: Customer support: Addressing customer inquiries, complaints, and...

Looking for customer service representatives! This position requires previous customer service experience. We are looking for a full-time and committed representative who is able to field calls, answer inquiries about products, and manage and submit customer inquiries. Good listening skills are required, as well as previous work experience in the customer...

Understanding the products and services provided by the company. - Developing training lessons with service delivery systems. - Managing a team of Customer Support Representatives. - Resolving customer complaints and queries. - Providing detailed information to customers. - Monitoring the performance of individual representatives. - Maintaining records of...

About SpecscartSpecscart is the fastest-growing eyewear business in the UK, revolutionising the industry by redefining how people perceive eyeglasses. Over the past seven years, we have achieved an impressive year-on-year growth rate of 98%. With three smart retail stores across the UK, a state-of-the-art glazing lab in Manchester, and an e-commerce platform...

About SpecscartSpecscart is the fastest-growing eyewear business in the UK, revolutionising the industry by redefining how people perceive eyeglasses. Over the past seven years, we have achieved an impressive year-on-year growth rate of 98%. With three smart retail stores across the UK, a state-of-the-art glazing lab in Manchester, and an e-commerce platform...

We are hiring a customer service representative to manage customer queries and complaints. **Responsibilities** - Responding promptly to customer inquiries - Communicating with customers through various channels - Acknowledging and resolving customer complaints - Keeping records of customer interactions, transactions - comments, and complaints -...