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Rep Ii

2 weeks ago

Chennai Tamil Nadu, India TransUnion Full time

TransUnion's Job Applicant Privacy Notice

**What We'll Bring**:
Membership and Credentialing representatives are responsible for verifying, inputting and editing a high volume of data from multiple sources into a database, ensuring that all necessary data is being entered and maintained.

**What You'll Bring**:

- Maintains a consistent high level of knowledge regarding TU products, services, and tools.
- Understands and consistently demonstrates knowledge of specific business processes when performing all back office operations work.
- Ability to prioritize workflow ensuring departmental procedures are maintained in a fast paced environment.
- Entering data in TransUnion Billing system Online Portal and maintaining accurate records of valuable company information.
- Verifying accurate data entry input by comparing input to its source in Salesforce.
- Effectively communicate any issues that arise with the Sales verticals.

**Impact You'll Make**:

- Works with QA and team lead to improve individual performance based on feedback and coaching to ensure high quality work product is delivered to customers and consumers.
- Performs other duties as assigned.

Knowledge, skills and abilities (KSA’s)
- 4-6 years of experience in an operations job role or customer care/support job role.
- Excellent verbal, written, and interpersonal communication skills.
- Must be self-motivated and a self-starter.
- Demonstrate attention to detail in all work completed.
- Proactively works to improve knowledge and adherence to company processes and procedures.
- Collaborates well with others in a team-oriented work environment.
- Adapts well to change and can adjust priorities as needed.
- Displays time management skills to properly follow-up on in progress work, while balancing new work assigned through our operations work queues.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Rep II, Membership and Credentialing