Back Office Operations Rep II
2 weeks ago
Job Description TransUnion's Job Applicant Privacy Notice What We'll Bring The TransUnion CIBIL Back Office Operations Representative will be working in Consumer disputes and Email Operations process. The Rep is responsible to address and resolve Consumer queries, requests and complaints pertaining to credit reports/scores/dispute. What You'll Bring - Will be working in consumer dispute & Email operations process - Address and Resolve consumer queries/requests/ complaints pertaining to credit reports/score/personal dispute - Ensure all emails are responded to correctly and completely within the prescribed SLA - Must be able to draft responses independently as template responses are to be used selectively - Identify & escalate probable escalations or sensitive issues for faster resolution - Working on multiple applications and preparing credit report post analyzing complaints - Regularly interacting with Member bank representatives and direct consumers/entities through phone/email and fast-track resolution of disputes/complaints - Willing to work on Weekends / Holidays / Shift extension as per Business Requirement - Willing to work in Permanent Work from Office as per Business Requirement - Should be comfortable with access restricted area Model which has been implemented across India GCC. - Should be flexible to make Out calling to members/Consumer on need basis. - Need to maintain Quality and Accuracy scores as per the business requirements. Impact You'll Make - Minimum Graduate degree in any stream - Must have minimum 5 to 7 years and above of experience in Banking operations or BPO or the BFSI industry - Excellent communication skills (English) both verbal and written - Able to work in fast-paced energy, flexible and should be able to handle workload - Should have handled escalation/complaint desk related to banking or insurance products - Strong Customer centric service attitude, analytical, and creative problem-solving skills are required - Experience in Credit Bureaus would be preferred - Strong Team player - Good knowledge of MS office This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Rep II, Business Operations
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Back Office Operations Rep II
4 weeks ago
Chennai, India TransUnion LLC Full timeWhat We'll Bring: The TransUnion CIBIL Back Office Operations Representative will be working in Consumer disputes and Email Operations process. The Rep is responsible to address and resolve Consumer queries, requests and complaints pertaining to credit reports/scores/dispute.What You'll Bring: Will be working in consumer dispute & Email operations process...
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Back Office Operations Rep II
4 days ago
Chennai, Tamil Nadu, India TransUnion Full timeTransUnion's Job Applicant Privacy NoticeWhat We'll Bring:The TransUnion CIBIL Back Office Operations Representative will be working in Consumer disputes and Email Operations process. The Rep is responsible to address and resolve Consumer queries, requests and complaints pertaining to credit reports/scores/dispute.What You'll Bring:Will be working in...
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Back Office Operations Rep II
3 days ago
Chennai, Tamil Nadu, India TransUnion Full timeTransUnion's Job Applicant Privacy NoticeWhat We'll BringThe TransUnion CIBIL Back Office Operations Representative will be working in Consumer disputes and Email Operations process. The Rep is responsible to address and resolve Consumer queries, requests and complaints pertaining to credit reports/scores/dispute.What You'll BringWill be working in consumer...
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Back Office Operations Rep
4 days ago
Chennai, India TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: The BFS back-office coordinator will be responsible for the non-customer facing actions to fulfil a client data breach event as well as coordinating and giving timely updates to all stakeholders. **What You'll Bring**: - Receives instruction from Sales or Breach IC with all relevant actions -...
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Rep Ii
2 weeks ago
Chennai, Tamil Nadu, India TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: Membership and Credentialing representatives are responsible for verifying, inputting and editing a high volume of data from multiple sources into a database, ensuring that all necessary data is being entered and maintained. **What You'll Bring**: - Maintains a consistent high level of...
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Back Office Operations Rep 02
1 week ago
Chennai, Tamil Nadu, India TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: **Job Description**: Address and Resolve consumer queries/requests/ complaints pertaining to credit reports/score/personal dispute Must be able to draft responses independently as template responses are to be used selectively Identify & escalate probable escalations or sensitive issues for...
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Account Maintenance Rep Ii
2 weeks ago
Chennai, Tamil Nadu, India TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: Membership and Credentialing representatives are responsible for verifying, inputting and editing a high volume of data from multiple sources into a database, ensuring that all necessary data is being entered and maintained. **What You'll Bring**: - Maintains a consistent high level of...
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Back Office Operations-8
2 weeks ago
Chennai, India TransUnion Full timeJob Description TransUnion's Job Applicant Privacy Notice What We'll Bring The TransUnion CIBIL Back Office Operations Representative will be working in Consumer disputes and Email Operations process. The Rep is responsible to address and resolve Consumer queries, requests and complaints pertaining to credit reports/rank/scores/dispute. What You'll Bring -...
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Back Office Operations-8
2 weeks ago
Chennai, India TransUnion LLC Full timeWhat We'll Bring: The TransUnion CIBIL Back Office Operations Representative will be working in Consumer disputes and Email Operations process. The Rep is responsible to address and resolve Consumer queries, requests and complaints pertaining to credit reports/rank/scores/dispute.What You'll Bring: Will be working in consumer Dispute & Email operations...
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Rep I
23 hours ago
Chennai, Tamil Nadu, India TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: Rep I - Chat ops **What You'll Bring**: Rep I - Chat ops **Impact You'll Make**: Rep I - Chat ops This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion...
