Back Office Operations-8
2 weeks ago
Job Description TransUnion's Job Applicant Privacy Notice What We'll Bring The TransUnion CIBIL Back Office Operations Representative will be working in Consumer disputes and Email Operations process. The Rep is responsible to address and resolve Consumer queries, requests and complaints pertaining to credit reports/rank/scores/dispute. What You'll Bring - Will be working in consumer Dispute & Email operations process - Address and Resolve consumer queries/requests/ complaints pertaining to credit reports/score/personal dispute - Ensure all emails are responded to correctly and completely within the prescribed SL - Must be able to draft responses independently as template responses are to be used selectively - Identify & escalate probable escalations or sensitive issues for faster resolution - Working on multiple applications and preparing credit report post analyzing complaints - Regularly interacting with Member bank representatives through phone/email and fast-track resolution of disputes/complaints - Willing to work on Weekends (Sat and Sun) - Willing to work in Permanent Work from Office with ODC concept. - Willing to make outbound whenever required to understand and address customer / member queries. It would be a General or Mid Shift. Impact You'll Make - Minimum Graduate degree in any stream - Must have minimum 1-3 years of experience in Banking operations or the BFSI industry - Excellent communication skills (English) both verbal and written - Proficiency in spoken Hindi, with the ability to read and understand consumer complaints in Hindi will be added advantage but not mandatory. - Able to work in fast-paced energy, flexible and should be able to handle workload - Should have handled escalation/complaint desk related to banking or insurance products - Strong Customer centric service attitude, analytical, and creative problem-solving skills are required - Experience in Credit Bureaus would be preferred - Strong Team player Good knowledge of MS office This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Rep I, Business Operations
-
Back Office Operations-8
2 weeks ago
Chennai, India TransUnion LLC Full timeWhat We'll Bring: The TransUnion CIBIL Back Office Operations Representative will be working in Consumer disputes and Email Operations process. The Rep is responsible to address and resolve Consumer queries, requests and complaints pertaining to credit reports/rank/scores/dispute.What You'll Bring: Will be working in consumer Dispute & Email operations...
-
Back Office Manager
2 weeks ago
Chennai, India DATAMARK, Inc. Full timeJob Description Position Description Position Title: Back Office Manager Reports Directly to: Senior Manager / Site Leader Position Overview: The Back Office Manager is responsible for making sure that the day-to-day back-office production tasks conducted are designed and carried out in a manner that ensures the attainment of Customer Service Level...
-
Back Office Manager
2 weeks ago
Chennai, India Datamark, Inc. Full timePOSITION DESCRIPTION Position Title: Back Office Manager Reports Directly to: Senior Manager / Site Leader Position Overview: The Back Office Manager is responsible for making sure that the day-to-day back-office production tasks conducted are designed and carried out in a manner that ensures the attainment of Customer Service Level Agreements as well as...
-
Back Office Manager
2 weeks ago
Chennai, India Datamark, Inc. Full timePOSITION DESCRIPTION Position Title: Back Office Manager Reports Directly to: Senior Manager / Site Leader Position Overview: The Back Office Manager is responsible for making sure that the day-to-day back-office production tasks conducted are designed and carried out in a manner that ensures the attainment of Customer Service Level Agreements as well as...
-
Back Office Executive
1 week ago
India Excellent Placement Services Full timemanage filing documentation - other office work related to the business - Knowledge of computer, good typing speed (30 WPM) is also desired. More about this Back Office Executive job There is an immediate opening for 8 open positions of Back Office Executive for Full Time jobs in Delhi-NCR city. It is an exciting opportunity for job seekers who are...
-
Back Office Operations
2 weeks ago
India Bloom Consulting Services Full timeNot Disclosed Experience **0 - 1 Year** Offered Salary **Lakh** Notice Period **Not Disclosed** Job profile: - Graduation with 0-2 years of experience. - Good Communication Skills with excellent command over spoken & written English. - Presentable. - Willingness to make a career in immigration and back office operations. - Ability to understand the...
-
Back Office Supervisor
2 weeks ago
Chennai, India DATAMARK, Inc. Full timeJob Description Position Title: Back Office Supervisor Reports Directly to: Back Office Assistant Manager Position Overview: The Back Office Supervisor will oversee and assist back-office employees in the performance of their job duties. Primary Responsibilities: - Manages a team of assigned back office associates and ensures they comply with client...
-
Back Office Operations Rep II
2 weeks ago
Chennai, India TransUnion Full timeJob Description TransUnion's Job Applicant Privacy Notice What We'll Bring The TransUnion CIBIL Back Office Operations Representative will be working in Consumer disputes and Email Operations process. The Rep is responsible to address and resolve Consumer queries, requests and complaints pertaining to credit reports/scores/dispute. What You'll Bring - Will...
-
Back Office Executive
5 days ago
India OSI Study and Immigration Consultants Full timeJob Description Company Description Since 2007, OSI Study and Immigration Consultants has been dedicated to visa and immigration services, with a focus on educational activities starting in 2012. With offices in Anand and Ahmedabad, and representative offices in Australia, Canada, and New Zealand, the organization specializes in overseas education,...
-
Back Office
12 hours ago
Chennai, Tamil Nadu, India Quest Certification (P) Ltd Full time**Company: Quest Certification (P) Lt**d **Job Title: BACK OFFICE** **Prepare Your Resume and Cover Letter**: - **Resume**: Highlight relevant skills such as data entry, research, IT support, database management, and any industry-specific knowledge you might have (e.g., finance, healthcare, etc.). Emphasize organizational and communication skills. -...