Rep I, Chat

4 days ago


Chennai, India TransUnion Full time

TransUnion's Job Applicant Privacy Notice

**What We'll Bring**:
Provide chat support to U.S Consumers

**What You'll Bring**:
1-2 years of experience in an operations environment. Ability to multi-task and prioritize with strong organization skills. Read, understand, and interpret CRS audit trail. Collaborate with team members on projects. Maintain and secure confidential and sensitive information.

**Impact You'll Make**:
1. Analyze and process complex consumer files received from various internal / external business partners with prompt solutions.

2. Provide ongoing support for fraud processing including: Customer Support and Special Investigations (CSSI) and specialized fraud case management.

3. Collect and distribute data to law enforcement for cases involving fraud where an investigation has been started.

4. Answer and respond to incoming calls and written inquiries from consumers and customers providing prompt resolution to escalated inquiries such as: consumer disputes, fraud resolution, and identity theft for (minors/adults).

5. Analyze consumer contact data and report error trends to management.

TransUnion Job Title

Rep II, Consumer Operations Support


  • Rep I, Chat

    2 weeks ago


    Chennai, Tamil Nadu, India TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: Rep I, Chat **What You'll Bring**: Rep I, Chat **Impact You'll Make**: Rep I, Chat This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Rep...

  • Rep I- Chat Ops

    2 weeks ago


    Chennai, Tamil Nadu, India TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: Rep I - Chat Ops **What You'll Bring**: Rep I - Chat Ops **Impact You'll Make**: Rep I - Chat Ops This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management. TransUnion Job Title Rep I, Consumer Operations Support

  • Rep I-16

    1 week ago


    Chennai, Tamil Nadu, India TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: Rep I - Chat Ops **What You'll Bring**: Rep I - Chat Ops **Impact You'll Make**: Rep I - Chat Ops This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion...

  • Rep I

    1 week ago


    Chennai, Tamil Nadu, India TransUnion Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:This is an entry-level position responsible for handling various queries received either telephonically, through live chat, fax, ticket or email from consumers regarding their credit reports and TransUnion products. The associate provides prompt assistance and resolution to consumer inquiries,...

  • Rep I

    2 weeks ago


    Chennai, Tamil Nadu, India TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: Rep I with GCC Chennai **What You'll Bring**: - Experience as a highly efficient voice contact center agent in an inbound call center is preferable (Previous Chat experience - Advantageous), that will professionally manage all consumer’s interactions as rostered within required parameters...

  • Rep I

    1 week ago


    Chennai, Tamil Nadu, India TransUnion Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:This is an entry-level position responsible for handling various queries received either telephonically, through live chat, fax, ticket or email from consumers regarding their credit reports and TransUnion products. The associate provides prompt assistance and resolution to consumer inquiries,...

  • Rep I

    2 weeks ago


    Chennai, Tamil Nadu, India TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: **What You'll Bring**: NA **Impact You'll Make**: NA This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Rep I, Consumer Operations Support


  • Chennai, India TransUnion Full time

    Job Description TransUnion's Job Applicant Privacy Notice What We'll Bring This is an entry-level position responsible for handling various queries received either telephonically, through live chat, fax, ticket or email from consumers regarding their credit reports and TransUnion products. The associate provides prompt assistance and resolution to consumer...


  • Chennai, Tamil Nadu, India TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: **What You'll Bring**: - Maintains a consistent high level of knowledge regarding T&E products, services, and tools. - Understands and consistently demonstrates knowledge of specific T&E business processes when performing all back office operations work. - Maintains a solid understanding of...


  • Chennai, Tamil Nadu, India TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: **What You'll Bring**: - Maintains a consistent high level of knowledge regarding T&E products, services, and tools. - Understands and consistently demonstrates knowledge of specific T&E business processes when performing all back office operations work. - Maintains a solid understanding of...