Field Sales Executive

Job Title: Sales and Technical Support Engineer

Location: Gurugram (Remote)

Department: Automation & Control

Reports To: Manager

Designation: Engineer

Probation: 6months

Interview Process: 2 rounds

**Salary**: 3.0L to 3.60L

Job Overview:
We are seeking an enthusiastic and highly motivated Industrial Automation Sales and Technical

Support Engineer with 2-3 years of experience in sales, technical support, and a good understanding

opportunities, providing technical assistance to clients, and ensuring customer satisfaction through

exceptional support for automation products and solutions.

Key Responsibilities:
1. Sales and Business Development:

- Identify and target potential customers in the industrial automation sector.
- Develop and maintain relationships with key clients, understanding their needs and

offering appropriate automation solutions.
- Generate new business opportunities and drive sales of industrial automation

products (e.g., PLCs, SCADA systems, robotics, sensors, and more).
- Prepare and deliver compelling product presentations, proposals, and

demonstrations.
- Achieve sales targets and contribute to the growth of the company's revenue.

2. Technical Support:

- Provide pre-sales and post-sales technical support to clients, addressing any inquiries

regarding industrial automation products.
- Troubleshoot product-related issues and offer technical solutions promptly.
- Assist customers in the installation, configuration, and calibration of automation

systems.
- Collaborate with the engineering team to provide the best technical solutions to

customers.

3. Customer Relationship Management:

- Build and maintain long-term relationships with customers to ensure repeat business

and referrals.
- Regularly communicate with clients to ensure ongoing satisfaction and resolve any

product or service-related concerns.
- Monitor customer feedback and suggest product or service improvements.

4. Collaboration and Reporting:

- Work closely with the internal teams to ensure the timely and efficient delivery of

solutions.
- Report sales activities, progress, and results to the reporting manager.
- Maintain accurate sales records, customer interactions.

Required Skills & Qualifications:Experience: 2-3 years in sales for industrial automation products.Technical Knowledge: Strong understanding of industrial automation systems for Mitsubishi

PLCs, SCADA, sensors, robotics, HMI, and other automation products.Communication Skills: Excellent verbal and written communication skills with the ability to

present technical information clearly to non-technical customers.Sales Expertise: Proven track record of sales success, preferably within the industrial

automation or related sectors.Problem-Solving Skills: Strong analytical and troubleshooting skills for identifying and solving

technical problems.Customer-Oriented: Passion for delivering excellent customer service and building lasting

relationships.Team Player: Ability to collaborate effectively with internal teams and customers.Travel: Willingness to travel to customer sites as needed (if applicable).

Preferred Qualifications:Bachelor’s degree in Electrical Engineering, Automation Engineering, or a related field.Certification in industrial automation products or solutions (e.g., Siemens, Rockwell,

Schneider Electric) is a plus.Knowledge of industry standards, best practices, and trends in industrial automation.Previous experience in technical training or product demonstrations is a plus.

Personal Assets:
Personal Laptop & 2-wheller is mandatory

**Job Type**: Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Provident Fund

**Language**:

- Hindi (preferred)

Work Location: Remote