Process Associate
7 days ago
**Key Responsibilities (KRAs)**:
1. Audio Transcription: ○ Listen to audio recordings and transcribe content into text files accurately. ○ Ensure adherence to specific formatting and notation requirements as provided by the project guidelines.
2. Quality Assurance: ○ Review grammar, punctuation, and spelling to ensure quality before submission. ○ Identify and promptly correct errors or inaccuracies in transcriptions.
3. Annotation and Metadata Tagging: ○ Annotate audio recordings with appropriate metadata, including speaker identification and timestamps where required.
4. Tool Usage and Optimization: ○ Stay updated with the latest transcription software and tools. ○ Suggest and recommend enhancements to streamline workflows and improve efficiency.
5. Skill Maintenance and Development: ○ Maintain sharp typing skills by participating in regular typing drills. ○ Actively participate in training sessions to stay updated with industry best practices. 6. Collaboration: ○ Work collaboratively with cross-functional teams to ensure deliverables align with quality and timeline expectations
**Qualifications and Skills**:
- Basic linguistic knowledge with fluency in any of the required languages (Malayalam).
- Proven ability to type quickly and accurately, with excellent proofreading skills.
- Strong command of grammar, spelling, and punctuation.
- Excellent verbal communication, listening, and computer proficiency.
- Ability to work independently and consistently meet deadlines.
- Multitasking ability and flexibility to adapt to diverse requirements.
- Familiarity with the Microsoft Windows operating system and transcription tools.
- Attention to detail, research, comprehension, and flexibility.
- Any degree/diploma or equivalent qualification required.
**Benefits**:
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus
Work Location: In person
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