Service Professional

1 week ago

Bengaluru Karnataka, India Klüber Lubrication Full time

Working at Freudenberg: "We will wow your world" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. Klüber Lubrication, a company of the Freudenberg Group, is the global leader in speciality lubrication with manufacturing operations in North and South America, Europe and Asia, subsidiaries in more than 30 different countries and distribution partners in all regions of the world, supported by our HQs in Germany. We are passionate about innovative tribological solutions that help our customers to be successful. We supply products and services, many of them customized, in almost all industries from automotive to the wind energy markets. Some of your Benefits Safe Environment Sustainability & Social Commitment Diversity & Inclusion Health Insurance Personal Development - Bangalore - Hybrid Work Klüber Lubrication India Pvt. Ltd. You support our team as SERVICE PROFESSIONAL - ORDER TO CASH (F/M/D) **Responsibilities**: - Analyse, design, and implement SAP O2C processes in close cooperation with internal departments (e.g., Sales, Finance, Customer Service). - Customise and enhance SAP SD (Sales and Distribution) modules to meet business needs. - Manage and support the entire order-to-cash cycle, including order management, pricing, billing, and credit management. - Collaborate with cross-functional teams to integrate O2C processes with other SAP modules (e.g., MM, FI, WM). - Support key users and provide training and documentation. - Take part in national and international SAP rollouts and projects. - Identify improvement opportunities and drive digitalisation initiatives. - Manage second / third level support and incident management in the SAP O2C environment. **Qualifications**: - Bachelor’s or Master’s degree in Business Administration, Information Technology, or a related field. - 3 - 5 years of experience as an SAP Consultant with a focus on SD / Order to Cash. - Strong knowledge of SAP SD module, including pricing, order processing, delivery, billing, and integration with FI. - Experience in customizing and collaborating with user exits/BADIs is a plus. - Understanding of business processes in Sales and Distribution. - Project management experience is a plus. - Fluent in English (written and spoken). - Strong analytical and communication skills. - Independent, structured, and solution-oriented working style. The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. Additional Information Kausik Bose

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