Professional Services Engineer

24 hours ago

Bangalore Karnataka, India NetApp Full time

Job Summary We seek a motivated Cloud Platform Consultant to join our Cloud and Platform Customers for the smooth functioning of Storage Professional Services You will provide Level 4 Infrastructure Improvements Designs New Installations and implementations with best practices predominantly working on NetApp Storage and Cloud products and services support to our customers by responding to Incidents and requests Problem Management Experience in supporting a varied clientele and a strong understanding of all NetApp storage-based technologies Job Requirements To be successful in this role you would need to have the following Experienced in NetApp Storage Deploying and administering NetApp Storage - CDOT Troubleshooting Performance Issues performing firmware and operating system upgrades using storage management tools - OnCommand Unified Manager Performance Manager Insight Managing backup integration with NetApp technologies Proficient understanding of NetApp Storage concepts related management tools and related Storage technologies Snapshots controller failover provisioning deduplication cloning Snapmirror IntelliSnap including monitoring and troubleshooting administration replication technologies security hardening and performance tuning Experience in other NetApp storage technologies like Storage grid E-Series CVO CVS Cloud Backup Cloud Secure Cloud Sync Cloud Datasense Amazon FSx for ONTAP would be highly regarded Experience with automation tools such as NetApp Workflow Automation Working experience with either GCP Azure or AWS hyperscale Good to have Expert level cloud certifications like AWS Certified Solutions Architect Associate Professional Google Associate Cloud Engineer or Professional Cloud Architect Azure Administrator or Architect Good o have NetApp cloud-based certifications like Hybrid Cloud Administrator or Implementation Engineer Strong customer communication and documentation skills Experience in writing basic PowerShell Python scripts would be beneficial A thorough understanding of other components in the infrastructure stack - compute virtualization and networks NetApp Cisco Flex pod architecture Cisco UCS platform IBM Blade Center System X VMWare vSphere Microsoft Operating Systems and Applications Commvault Strong understanding of Storage protocols and technologies CIFS NFS iSCSI Fibre Channel switching and networks Knowledge in ITIL methodologies change incident problem and configuration management Understanding of outsourcing managed service and Cloud industry ITIL Fundamentals certification desirable Working knowledge of monitoring platforms WANs SANs backup and disaster recovery platforms Windows server and related Microsoft technologies including monitoring and troubleshooting administration replication technologies security hardening and performance would be advantageous Experience in Linux System Administration Education Typically requires a minimum of 10 years of related experience with a bachelor s degree and preferably 12-14 years or 8-10 years and a master s degree or a PhD with relevant professional experience or equivalent combination of professional education training and applicable work experience

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