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Freelance Hospitality Desk Executive

3 weeks ago

Mumbai Maharashtra, India Bhoomi Events and Planners Full time

**ONLY FEMALES REQUIRED **

We are looking for a personable, organized, and proactive **Hospitality Desk Executive (Freelance)** to manage the hospitality desk at wedding functions. You will be the first point of contact for guests, responsible for providing warm welcomes, managing check-ins, and assisting with any guest needs or inquiries.

This role requires excellent communication skills, attention to detail, and the ability to handle high-pressure situations with a smile.

**Key Responsibilities**:

- Set up and manage the **hospitality desk** at the wedding venue
- **Welcome and register guests** upon arrival
- **Verify guest lists**, distribute welcome kits, room keys, itineraries, or passes
- Provide **event information**, schedules, and venue directions
- Handle guest **queries and concerns** professionally and efficiently
- Coordinate with wedding planners, logistics teams, and hotel staff as needed
- Assist in managing **transportation schedules**, accommodation details, and vendor coordination
- Maintain a **clean, organized, and presentable desk area** throughout the event
- Provide support for **VIP guests**, elderly attendees, and out-of-town guests
- Be available to **communicate any updates** or last-minute changes to guests

**Requirements**:

- Prior experience in **hospitality**, **guest services**, or **event coordination** is preferred
- Strong verbal communication in **English** (other languages are a plus)
- Polite, well-groomed, and presentable at all times
- Comfortable using basic tech tools (e.g., phones, tablets, check-in apps, WhatsApp)
- Ability to remain calm and efficient under pressure
- Willing to work **long hours**, including weekends and evenings
- Friendly and welcoming personality

**Job Type**: Freelance

Pay: ₹2,000.00 - ₹2,500.00 per day

Work Location: In person