Bell Desk Associates

7 days ago

Navi Mumbai, Maharashtra, India Naukri Hospitality Jobs Full time ₹ 3,00,000 - ₹ 4,50,000 per year

We are looking for a highly skilled and motivated individual to join our team as a Bell Desk Associate in the hospitality industry. The ideal candidate should have 0-1 year of experience.

Roles and Responsibility

  • Manage front desk operations, including handling guest inquiries and resolving issues professionally.
  • Provide exceptional customer service by ensuring prompt and efficient response to guests' needs.
  • Coordinate with other departments to ensure seamless service delivery.
  • Maintain accurate records of guest interactions and transactions.
  • Ensure high standards of cleanliness and organization at the front desk area.
  • Collaborate with colleagues to achieve sales targets and improve overall performance.

Job Requirements

  • Excellent communication and interpersonal skills are required to interact effectively with guests and colleagues.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong problem-solving skills to resolve guest complaints and concerns efficiently.
  • Basic knowledge of hotel management principles and practices is desirable.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Team player with a positive attitude and willingness to learn and grow.

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