Lead Desk

6 days ago

Mumbai, Maharashtra, India Prym Solutions Full time

Role Overview

The Lead Desk & Sales Strategy Manager acts as the strategic hub between founders, sales teams, and factory operations. This role involves driving sales growth through process discipline, negotiation strategy, target allocation, and cross-functional coordination. The person will oversee all quotations, lead funnels, and ensure timely closures while aligning field execution with leadership vision.

Key Responsibilities

1. Lead Desk & CRM Management

  • Manage the end-to-end lead funnel across channels from inquiry to closure.
  • Approve and release quotations after internal alignment with pricing and margin expectations.
  • Maintain the central CRM, ensuring 100% accuracy in data entry, follow-ups, and status updates.
  • Track and report lead conversion metrics and campaign ROI to founders weekly.

2. Sales Leadership & Target Governance

  • Allocate regional and associate-level targets monthly and quarterly.
  • Conduct structured daily/weekly reviews with sales associates and regional officers.
  • Drive motivation and discipline across the sales team through systems and goal ownership.
  • Identify high-performing territories and recommend resource allocation for better conversion.

3. Negotiation & Deal Structuring

  • Handle high-value negotiations (drone franchise, institutional, or state-linked orders).
  • Prepare pricing proposals and business cases for founder-level approval.
  • Standardize quotation formats and maintain profitability benchmarks.

4. Founders' Office Coordination

  • Serve as the bridge between on-ground teams and founders — aligning expectations, reporting performance, and escalating key issues.
  • Collaborate closely with finance, marketing, and factory operations for delivery planning and payment follow-ups.
  • Participate in strategic discussions for district expansion, partner programs, and government tie-ups.

5. Sales Strategy & Market Development

  • Design and execute district-wise strategies with field teams.
  • Work with marketing to ideate and plan events, exhibitions, and roadshows that generate quality leads.
  • Contribute to sales playbooks, franchisee enablement kits, and digital campaign messaging.

Ideal Profile

  • 2-4 years in sales operations, lead desk management, or business coordination (preferably in agri-tech, manufacturing, or B2B sales).
  • Strong analytical, leadership, and negotiation skills.
  • Experience handling CRM systems and target-driven teams.
  • Exceptional communication and stakeholder management abilities.

  • Service Desk Team Lead

    1 week ago

    Mumbai, Maharashtra, India BNP Paribas Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position PurposeThe primary purpose of this Service Desk Team Lead role is to oversee the daily operations of the Service Desk team, ensuring efficient and effective technical support for end-users.ResponsibilitiesDirect Responsibilities 1. Team Supervision & Performance ManagementAssign and prioritize tasks to Service Desk agents.Monitor individual and...

  • Information Technology Help Desk Technician

    1 week ago

    Mumbai, Maharashtra, India Proservz Digitech Private Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionProservz Digitech Private Limited has been a leading service provider for enterprise clients since 2010. We offer support for all IT products and deliver top-quality services to help maintain modern businesses. Our dedicated support team works 24/7 to assist and resolve issues promptly, ensuring smooth operations for our clients.Role...

  • Service Desk Manager

    1 week ago

    Mumbai, Maharashtra, India Burns & McDonnell Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    DescriptionTeam Leadership & People ManagementManage the India-based CX team's day-to-day operations, including developers, solution specialists, and service desk team.Lead, mentor, and grow the team by fostering a culture of collaboration, innovation, and continuous learning.Oversee workload distribution, career development, and performance...

  • Front Desk Executive

    2 weeks ago

    Mumbai, Maharashtra, India yasmins body image Full time ₹ 30,000 - ₹ 60,000 per year

    Job SummaryYasmin Body Image Pvt Ltd is hiring Front Desk executive for Pilates studio branch in Andheri. .Position: Front Desk & Operations ExecutiveJob Location: Andheri (West)Responsibilities and DutiesFront Desk Management:Handle Studio's WhatsApp and reply to the client's messages promptly.Welcome and greet the clients / inquiries as soon as they enter...

  • Front Desk Manager

    4 days ago

    Mumbai, Maharashtra, India Courtyard by Marriott Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationCourtyard by Marriott Mumbai International Airport, CTS 215 Opposite Carnival Cinemas, Mumbai, Maharashtra, India, 400059VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeManagementJob SummaryAssists the Front Office Manager in administering front office functions...

  • Service Desk Analyst L0

    16 hours ago

    Mumbai, Maharashtra, India Wipro Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job DescriptionJob Title: Service Desk Analyst L0Req Id: 105840City: MumbaiState/Province: MaharashtraPosting Start Date: 10/27/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our...

  • Front Desk Manager

    6 days ago

    Mumbai, Maharashtra, India St. Regis Hotels & Resorts Full time

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Mumbai, 462, Senapati Bapat Marg, Mumbai, Maharashtra, India, 400013VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeManagementJob SummaryPosition directs and works with managers and employees to carry out procedures ensuring an efficient check in...

  • Front Desk Executive

    1 day ago

    Mumbai, Maharashtra, India Cara Clinic Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Description: TelecallerAbout Cara ClinicCara Health Care Private Limited is a leading healthcare provider committed to delivering exceptional patient care. We are seeking a dynamic and experienced Front Desk Executive to join our team.Job ResponsibilitiesThe Front Desk Executive serves as the face of the clinic and plays a critical role in delivering...

  • Front Desk Manager

    2 weeks ago

    Mumbai, Maharashtra, India JW Marriott Full time ₹ 2,50,000 - ₹ 12,00,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationJW Marriott Mumbai Sahar, IA Project Road, Mumbai, Maharashtra, India, 400099VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeManagementJob SummaryAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis....

  • Assistant Manager Front Desk

    24 hours ago

    Mumbai, Maharashtra, India JW Marriott Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationJW Marriott Mumbai Sahar, IA Project Road, Mumbai, Maharashtra, India, 400099VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeManagementJob SummaryEntry level management position that is responsible for leading and assisting with the successful completion of daily...