Restaurant Captain: Hotel/resort

3 days ago

Lonavale, India Aavesh Enterprises Full time

**Job Summary**

A Restaurant Captain in a hotel or resort is responsible for supervising restaurant operations, ensuring excellent guest service, and coordinating between the kitchen and service staff. This role involves managing reservations, overseeing table service, training junior staff, and maintaining high hospitality standards to enhance the dining experience.

**Key ResponsibilitiesGuest Service & Operations**:

- Welcome and greet guests, ensuring a warm and professional dining experience.
- Take and confirm reservations, manage table assignments, and oversee seating arrangements.
- Assist guests with menu selections, upselling food and beverage options where appropriate.
- Ensure efficient and smooth restaurant operations, coordinating between kitchen and service staff.

**Team Supervision & Training**:

- Lead, train, and mentor waitstaff to maintain high service standards.
- Delegate tasks effectively and ensure timely service delivery.
- Conduct briefings before service to update staff on menu changes, specials, and VIP guests.

**Order & Service Management**:

- Ensure accurate order taking and smooth communication between the kitchen and service staff.
- Monitor food and beverage service to ensure timely and proper presentation.
- Handle guest complaints professionally, resolving issues promptly to ensure customer satisfaction.

**Quality & Hygiene Compliance**:

- Maintain cleanliness and organization of the dining area, ensuring adherence to hygiene and safety standards.
- Conduct regular inspections of table settings, cutlery, and glassware to ensure quality.
- Ensure compliance with hotel/resort SOPs and food safety regulations.

**Sales & Revenue Contribution**:

- Promote special offers, signature dishes, and premium beverages to enhance sales.
- Monitor guest feedback and suggest menu improvements to management.
- Assist in inventory management by monitoring stock levels and minimizing waste.

**Qualifications & SkillsEducation & Experience**:

- Diploma/Degree in Hospitality Management or relevant field.
- 2+ years of experience in a similar role in a luxury hotel or resort.
- Knowledge of food and beverage service, restaurant operations, and guest handling.

**Key Skills**:

- Excellent communication and customer service skills.
- Strong leadership and team management abilities.
- Good knowledge of restaurant etiquette and menu items.
- Ability to multitask and work under pressure.
- Proficiency in POS systems and basic computer skills.

Pay: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Rotational shift

Supplemental Pay:

- Yearly bonus

Work Location: In person

  • Restaurant Captain: Hotel/Resort

    4 days ago

    Lonavale, Maharashtra, India Care Plus Facility Private Limited Full time ₹ 2,40,000 per year

    Job Summary:Responsible for supervising restaurant service team, maintaining service standards, guest experience and coordinating smooth operations in restaurant & dining areas.Key Responsibilities:Supervise & guide service staff / stewards during restaurant operations.Allocate tables, manage guest seating & ensure fast service delivery.Take guest orders,...

  • Captain: Resort

    2 weeks ago

    Lonavale, India QTONET PRIVATE LIMITED Full time

    **Position Summary**: The IRD Captain is responsible for leading the in-room dining team to deliver exceptional service to hotel/resort guests. This includes coordinating room service orders, ensuring timely delivery, maintaining hygiene and presentation standards, and assisting with training and team supervision. **Key Responsibilities**: - Supervise and...

  • Restaurant Supervisor: Resort

    6 days ago

    Lonavale, Maharashtra, India Sagar Fabrics Full time ₹ 2,16,000 - ₹ 2,64,000 per year

    Job Summary:The Restaurant Supervisor is responsible for overseeing the daily operations of the restaurant to ensure excellent guest service, smooth workflow, and adherence to quality and hygiene standards. The role involves supervising restaurant staff, coordinating with the kitchen, handling guest complaints, and maintaining the highest standards of...

  • F&b Captain

    4 days ago

    Lonavale, India Hotel Grand Visava Full time

    **Job Overview**: The Food & Beverage Captain plays a key role in overseeing the dining experience of guests within the restaurant, bar, or event space. This role is responsible for supervising the front-of-house operations, ensuring excellent customer service, managing a team of servers, and ensuring the smooth operation of the restaurant or venue. The F&B...

  • Digital Marketing: Hotel/resort

    1 week ago

    Lonavale, India QTONET PRIVATE LIMITED Full time

    **Job Summary**: The Digital Marketing Manager will lead all digital initiatives to promote the hotel/resort’s brand, increase direct bookings, manage online presence, and optimize digital channels to enhance guest engagement. This role requires a deep understanding of digital tools, hospitality trends, and customer behavior in the travel and leisure...

  • F & B Service , Captain

    1 week ago

    Lonavale, India Della Group Full time

    ** Job Summary: The Restaurant Captain is responsible for overseeing the daily operations of the Japanese restaurant, ensuring exceptional guest service, and maintaining high standards of food presentation and hospitality. They will coordinate with the kitchen, lead the service team, and ensure an authentic and memorable dining experience. Key...

  • F & B Service , Butler

    7 days ago

    Lonavale, India Della Group Full time

    **Responsibilities**: 1. Ensures professional and timely customer service to our guests and customers, ensuring familiarity within all areas of VIP and Villas - villa reservations and allocation, transportation, restaurant bookings, guest services, business centre services, handling of Villa dining food ordering and dispatch requests to all butlers...

  • Restaurant Cashier

    3 days ago

    Lonavale, India Hotel Grand Visava Full time

    **Job Summary**: The Restaurant Cashier is responsible for processing customer payments, providing excellent customer service, and ensuring an accurate transaction experience. They play a key role in maintaining a welcoming atmosphere and supporting the restaurant's operational efficiency by managing cash registers, handling credit/debit card payments, and...

  • Captain - F & B Service

    3 days ago

    Lonavale, India The Fern An Ecotel Hotel Lonavala Full time

    Always greet and welcome guests promptly in a warm and friendly manner. - Always thank and give fond farewell to guests conveying anticipation for their next visit. - Assist guests with table reservations. - Assist guests while seating. - Ensure guests are serviced within the specified time. - Has a good knowledge of menu and presentation standards. - Speak...

  • F&b Steward

    1 week ago

    Lonavale, India 7 APPLE HOTEL Full time

    Our requirements F&B Service - 1 captain 2 stewards Kitchen - 2 nd commie Indian 2nd commie Chinese Utility boy 01 Hk Associate -2 Front office receptionist -01 Location lonavala 7apple hotel **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance Schedule: - Rotational...