Guest Relation Executive
17 hours ago
Location: Noida, Sector 50
**GRE/GRM DUTIES AND RESPONSIBILITIES**:
Welcome guests during check-in and giving a found farewell to guest while checkout. Handling guest complaints and concerns in an efficient and timely manner.
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. Swimming Pool area, GYM descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Managerwhen needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards
or can call 9953576492 (HR)
**Salary**: ₹15,000.00 - ₹45,000.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Evening shift
- Flexible shift
- Morning shift
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Speak with the employer**
+91 9953576492
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