Customer Chat Support

1 week ago

Kochi, India RedTeam Hacker Academy Full time

Providing information about products and services, resolving customer complaints, and addressing customer issues.
- Maintaining excellent levels of Quality, quantity and Customer satisfaction scores
- Meet Productivity, Quality and sales targets consistently
- Collaborating with other departments to address and resolve customer issues, such as sales, marketing, and product development.
- Providing product and service feedback to the appropriate departments to improve customer satisfaction.
- Keeping up-to-date with product knowledge and new features to effectively support customers.

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Kochi, Kerala (required)

Ability to Relocate:

- Kochi, Kerala: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 8590794113

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