Customer Chat Support

2 weeks ago

Kochi, India RedTeam Hacker Academy Full time

Providing information about products and services, resolving customer complaints, and addressing customer issues.
- Maintaining excellent levels of Quality, quantity and Customer satisfaction scores
- Meet Productivity, Quality and sales targets consistently
- Collaborating with other departments to address and resolve customer issues, such as sales, marketing, and product development.
- Providing product and service feedback to the appropriate departments to improve customer satisfaction.
- Keeping up-to-date with product knowledge and new features to effectively support customers.

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Kochi, Kerala (required)

Ability to Relocate:

- Kochi, Kerala: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 8590794113

  • Chat Support Executive

    2 weeks ago

    Kochi, Kerala, India Astoria Software Exports Pvt. Ltd. Full time

    **Designation** Chat Support Executive - 100% chat - Provide customer support to the overseas clients **Remuneration** - First 6 months constitute the probation period and the salary supplied will be Rs. 15,000/- per month - Upon successful completion of probation, salary will be upgraded to Rs. 20,000/- per month **Shift Timing -offs** - Night Shift -...

  • Chat Support Executive

    2 weeks ago

    Kochi, Kerala, India Zamorin Projects Pvt Ltd Full time

    **Requirements**: - **Educational qualification**: Graduate or Undergraduate. - Excellent communication skills in English and Malayalam. - Exceptional customer service skills with empathy and patience. - Ability to address customer inquiries, resolve issues, and provide accurate information. - Maintain a positive and professional attitude when interacting...

  • Chat Support Executive

    5 days ago

    Kochi, Kerala, India Zamorin Projects Pvt Ltd Full time

    **Requirements**: - **Educational qualification**: Graduate or Undergraduate. - Excellent communication skills in English and Malayalam. - Exceptional customer service skills with empathy and patience. - Ability to address customer inquiries, resolve issues, and provide accurate information. - Maintain a positive and professional attitude when interacting...

  • Healthcare Chat Support Associate

    2 weeks ago

    Kochi, Kerala, India 33 Holdings Global Full time

    Respond promptly to customer inquiries via online chat platforms. Provide accurate information about our products and services. Assist customers with Booking Appoiments Resolve customer complaints and escalate complex issues to the appropriate department. Ensure high levels of customer satisfaction through timely and effective communication. Collaborate...

  • Chat Support Officer

    4 days ago

    Kakkanad West, Kochi, Kerala, India Dects Technologies LLp Full time

    Key qualities:Excellent command of spoken and written English with a neutral accent.Ability to understand and respond quickly to customer queries in a polite and professional manner.Skilled in active listening, clarifying customer concerns, and providing clear, concise solutions.Strong email and live chat etiquette — uses positive, empathetic, and...

  • Customer chat support executive

    3 weeks ago

    Kochi, India Onboard Aero Consultant Pvt Ltd Full time

    About Us: Onboard Aero Consultant provides consultancy services in sales, logistics, finance, design, IT, and HR for clients in the aviation and fitness industries. We are now seeking a proactive and customer-focused individual to join our team as a Customer Support Executive, handling customer queries via Whats App and online platforms.Key...

  • Customer chat support executive

    2 weeks ago

    Kochi, India Onboard Aero Consultant Pvt Ltd Full time

    About Us: Onboard Aero Consultant provides consultancy services in sales, logistics, finance, design, IT, and HR for clients in the aviation and fitness industries. We are now seeking a proactive and customer-focused individual to join our team as a Customer Support Executive , handling customer queries via Whats App and online platforms . Key...

  • Chat Support Executive

    2 weeks ago

    Kochi, Kerala, India DigitalX Marketers Academy Full time

    Manage and respond promptly to chats and inquiries on Zoho, Instagram, WhatsApp, and LinkedIn. - Guide prospects and students regarding course details and enrollment. - Maintain CRM entries and update lead status. - Uphold the professional and friendly tone of DigitalX communications. Pay: ₹5,000.00 - ₹10,000.00 per month **Benefits**: - Paid sick...

  • Customer Chat Support Executive

    3 weeks ago

    Kochi, India Onboard Aero Consultant Pvt Ltd Full time

    About Us: Onboard Aero Consultant provides consultancy services in sales, logistics, finance, design, IT, and HR for clients in the aviation and fitness industries. We are now seeking a proactive and customer-focused individual to join our team as a Customer Support Executive, handling customer queries via WhatsApp and online platforms.Key...

  • Customer Chat Support Executive

    3 weeks ago

    Kochi, India Onboard Aero Consultant Pvt Ltd Full time

    About Us: Onboard Aero Consultant provides consultancy services in sales, logistics, finance, design, IT, and HR for clients in the aviation and fitness industries. We are now seeking a proactive and customer-focused individual to join our team as a Customer Support Executive , handling customer queries via WhatsApp and online platforms . Key...