Front Office Executive

2 weeks ago

Kochi Kerala, India Image creative Education Full time

We’re seeking a skilled and friendly Front Office Executive to join our team at Image Creative Education Palarivattom.

You will manage the reception or front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.

**Your tasks**
- Managing the reception area.
- Greeting and welcoming clients, customers and visitors courteously and professionally.
- Answering phone calls and directing them to the appropriate staff member/department.
- Drafting and sharing proposal to clients
- Follow up with clients
- Handling incoming and outgoing mail and packages.
- Taking care of general everyday tasks like scheduling appointments, organizing files and maintaining office supplies.

**Required skills and qualifications**
- Bachelor’s degree in any field.
- Excellent communication and interpersonal skills.
- Ability to prioritise tasks and great organisational capabilities.
- Competency in managing time and closing everyday works.
- Customer-oriented mind-set with a passion for providing exceptional service.
- Fluency in English and Malayalam.

**Preferred skills and qualifications**
- 1-2 years of experience in a similar job or other customer-facing roles.
- Proficiency in using computers and other office equipment.
- Willingness to work in a fast-paced environment with multitasking ability.
- Basic knowledge of Microsoft Office (MS Word and MS Excel).

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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