Customer Service Representative

3 days ago

Chennai, India Connect Galaxy Full time

**We Are Hiring **

**Role** : Customer service representative

**Roles & Responsibilities**:

- Listen to customers’ concerns, issues and questions
- Resolve customers’ concerns and answer customers’ questions to your best ability
- Maintain a positive attitude and calmly respond to customers’ complaints
- Open new customer accounts
- Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
- Recommend possible products to meet the customers’ needs
- Refer issues and questions to managers if necessary
- Prepare product and customer reports by gathering data collected during customer interactions

**Skills and Qualifications**:

- Personable and attentive
- Strong interpersonal skills
- Strong verbal communicator
- Familiar with the software used to connect with customers and gather their information
- Knowledge of applicable products and markets

**Shift** : MALE - 24/7 shift, FEMALE- Day rotational

**Week off**: Rotational

**Location** - Ambattur ,Chennai.

Graduation Mandatory

**Excellent level of communication in English must, with anyone of these ( Tamil, Telugu, Kannada, Malayalam, Hindi )**

Fresher and Experienced both can apply

For more details contact **Reshma HR- 7200585293**

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹17,000.00 - ₹21,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 7200585293

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