Customer Service Representative
15 hours ago
✨ Looking for Your Next Career Move? Join HCL’s Email Back Office Team Senior Customer Service Representative – Email Back Office📍 Location: Chennai (WFH / Hybrid) 🕒 Shift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday) 🎓 Education: Graduate / Postgraduate✅ Apply Now 📧 Send your resume to: shine.albert@hcltech.comAbout the RoleHCL is hiring Senior Customer Service Representatives for our Email Back Office team. This role is ideal for professionals with strong analytical and communication skills who can deliver exceptional customer experiences in a fast-paced environment.Key ResponsibilitiesReview and analyze customer issues using internal tools and templates.Respond to customer queries via email with clear, accurate, and professional communication.Document issues, update customer records, and categorize cases appropriately.Handle store-based, employee-based, and digital coupon-related concerns.Ensure timely follow-up and resolution to maintain a positive customer experience.Learn and adapt quickly to new processes and methods of resolution.Required Skills & QualificationsMinimum 1 year of work experience, preferably in a USA-based environment.Strong English written and verbal communication skills.Excellent analytical and problem-solving abilities.Attention to detail and ability to work independently.Why Join HCL?Opportunity to work with a global leader in IT services.Flexible work mode: Work From Home / Hybrid.Growth-oriented environment with continuous learning.
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Customer Service Representative
7 days ago
Chennai, Tamil Nadu, India Fenlyon Full time ₹ 4,00,000 - ₹ 6,00,000 per yearRole DescriptionThis is a full-time on-site role for a Customer Service Representative, located in Chennai. The Customer Service Representative will be responsible for managing customer interactions, ensuring customer satisfaction, and addressing inquiries or issues. The role includes delivering exceptional customer experiences, resolving concerns, and...
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Customer Service Representative
2 weeks ago
Chennai, India backtoroots Full timeJob brief We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers....
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Customer Service Representative
2 days ago
Chennai, India HCLTech Full timeLooking for Your Next Career Move? Join HCL's Email Back Office Team!Senior Customer Service Representative – Email Back OfficeLocation: Chennai (WFH / Hybrid)Shift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday)Education: Graduate / PostgraduateApply NowSend your resume to: About the RoleHCL is hiring Senior...
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Customer Service Representative
2 days ago
Chennai, India HCLTech Full time✨ Looking for Your Next Career Move? Join HCL’s Email Back Office Team! Senior Customer Service Representative – Email Back Office Location: Chennai (WFH / Hybrid) Shift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday) Education: Graduate / Postgraduate ✅ Apply Now Send your resume to: About the Role HCL is...
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Customer Service Representative
2 days ago
Chennai, India HCLTech Full time✨ Looking for Your Next Career Move? Join HCL’s Email Back Office Team! Senior Customer Service Representative – Email Back Office 📍 Location: Chennai (WFH / Hybrid) 🕒 Shift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday) 🎓 Education: Graduate / Postgraduate ✅ Apply Now 📧 Send your resume to:...
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Customer Service Representative
3 days ago
Chennai, India HCLTech Full time✨ Looking for Your Next Career Move? Join HCL’s Email Back Office Team!Senior Customer Service Representative – Email Back OfficeLocation: Chennai (WFH / Hybrid)Shift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday)Education: Graduate / Postgraduate✅ Apply NowSend your resume to: the RoleHCL is...
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Customer Service Representative
3 days ago
Chennai, India HCLTech Full time✨ Looking for Your Next Career Move? Join HCL’s Email Back Office Team! Senior Customer Service Representative – Email Back Office📍 Location: Chennai (WFH / Hybrid) 🕒 Shift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday) 🎓 Education: Graduate / Postgraduate✅ Apply Now 📧 Send your resume to:...
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Customer Service Representative
2 days ago
Chennai, India GO2 Full timeWe are looking for passionate people with strong English speaking and writing skills. In your initial interviews, there will be an emphasis on the Customer Service Representative role. - Will do data entry tasks such as support ticketing and order fulfillment, etc **Requirements/Skills**: - Updated resume with employment dates (Months and Years) -...
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Customer Service Representative
2 days ago
Chennai, India Bifold Dynamix Full time**Job Title**:Customer Service Representative (English + Tamil/Kannada/Telugu/Malayalam) **Location**:Tidel Park** ,Tharamani, Chennai **Requirements**: - Strong verbal and written communication skills in English and Tamil/Kannada/Telugu/Malayalam - Ability to handle customer inquiries and resolve issues quickly and effectively. - Strong problem-solving...
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Customer Service Representative
6 days ago
Chennai, India Work Benches Technologies Full time**Position - Customer Service representative** **Location - ** Perungudi, Chennai **Responsibilities**: - Skillfully manage customer calls, showcasing effective interpersonal abilities. - Provide timely and empathetic resolutions to customer concerns, ensuring satisfaction. - Collect and assess feedback to drive enhancements in our product and service...
