Customer Service Representative

4 days ago

Chennai, India HCLTech Full time

✨ Looking for Your Next Career Move? Join HCL’s Email Back Office TeamSenior Customer Service Representative – Email Back OfficeLocation: Chennai (WFH / Hybrid)Shift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday)Education: Graduate / Postgraduate✅ Apply NowSend your resume to: About the RoleHCL is hiring Senior Customer Service Representatives for our Email Back Office team. This role is ideal for professionals with strong analytical and communication skills who can deliver exceptional customer experiences in a fast-paced environment.Key Responsibilities- Review and analyze customer issues using internal tools and templates.- Respond to customer queries via email with clear, accurate, and professional communication.- Document issues, update customer records, and categorize cases appropriately.- Handle store-based, employee-based, and digital coupon-related concerns.- Ensure timely follow-up and resolution to maintain a positive customer experience.- Learn and adapt quickly to new processes and methods of resolution.Required Skills & Qualifications- Minimum 1 year of work experience, preferably in a USA-based environment.- Strong English written and verbal communication skills.- Excellent analytical and problem-solving abilities.- Attention to detail and ability to work independently.Why Join HCL?- Opportunity to work with a global leader in IT services.- Flexible work mode: Work From Home / Hybrid.- Growth-oriented environment with continuous learning.

  • Customer Service Representative

    2 weeks ago

    Chennai, Tamil Nadu, India Fenlyon Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Service Representative, located in Chennai. The Customer Service Representative will be responsible for managing customer interactions, ensuring customer satisfaction, and addressing inquiries or issues. The role includes delivering exceptional customer experiences, resolving concerns, and...

  • Customer Service Representative

    7 days ago

    Chennai, India HCLTech Full time

    ✨ Looking for Your Next Career Move? Join HCL’s Email Back Office Team! Senior Customer Service Representative – Email Back Office 📍 Location: Chennai (WFH / Hybrid) 🕒 Shift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday) 🎓 Education: Graduate / Postgraduate ✅ Apply Now 📧 Send your resume to:...

  • Customer Service Representative

    7 days ago

    Chennai, India HCLTech Full time

    ✨ Looking for Your Next Career Move? Join HCL’s Email Back Office Team! Senior Customer Service Representative – Email Back Office Location: Chennai (WFH / Hybrid) Shift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday) Education: Graduate / Postgraduate ✅ Apply Now Send your resume to: About the Role HCL is...

  • Customer Service Representative

    4 days ago

    Chennai, India HCLTech Full time

    ✨ Looking for Your Next Career Move? Join HCL’s Email Back Office Team! Senior Customer Service Representative – Email Back Office Location: Chennai (WFH / Hybrid) Shift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday) Education: Graduate / Postgraduate ✅ Apply Now Send your resume to: About the Role HCL is...

  • Customer Service Representative

    4 days ago

    Chennai, India HCLTech Full time

    ✨ Looking for Your Next Career Move? Join HCL’s Email Back Office Team!Senior Customer Service Representative – Email Back OfficeLocation: Chennai (WFH / Hybrid)Shift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday)Education: Graduate / Postgraduate✅ Apply NowSend your resume to: the RoleHCL is hiring...

  • Customer Service Representative

    1 week ago

    Chennai, India HCLTech Full time

    ✨ Looking for Your Next Career Move? Join HCL’s Email Back Office Team!Senior Customer Service Representative – Email Back OfficeLocation: Chennai (WFH / Hybrid)Shift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday)Education: Graduate / Postgraduate✅ Apply NowSend your resume to: the RoleHCL is...

  • Customer Service Representative

    6 days ago

    Chennai, India HCLTech Full time

    ✨ Looking for Your Next Career Move? Join HCL’s Email Back Office Team! Senior Customer Service Representative – Email Back Office📍 Location: Chennai (WFH / Hybrid) 🕒 Shift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday) 🎓 Education: Graduate / Postgraduate✅ Apply Now 📧 Send your resume to:...

  • Customer Service Representative

    1 week ago

    Chennai, India HCLTech Full time

    ✨ Looking for Your Next Career Move? Join HCL’s Email Back Office Team! Senior Customer Service Representative – Email Back Office📍 Location: Chennai (WFH / Hybrid) 🕒 Shift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday) 🎓 Education: Graduate / Postgraduate✅ Apply Now 📧 Send your resume to:...

  • Customer Service Representative

    6 days ago

    Chennai, India HCLTech Full time

    ✨ Looking for Your Next Career Move? Join HCL’s Email Back Office Team! Senior Customer Service Representative – Email Back Office📍 Location: Chennai (WFH / Hybrid) 🕒 Shift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday) 🎓 Education: Graduate / Postgraduate✅ Apply Now 📧 Send your resume to:...

  • Customer Service Representative

    3 days ago

    Chennai, India TECH SOFTCLOUD IT SOLUTIONS PRIVATE LIMITED Full time

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