Front Office Associate
7 days ago
**JOB DESCRIPTION- Front Office Associate**
We are one of the pioneers in the field of advanced medical diagnostics in Trivandrum. The organization is well-reputed for its professionalism and for precise diagnosis.
We are hiring a Business Coordinator to be based at Medical College, Trivandrum.
**Work Location**: Trivandrum
**Key Responsibilities**:
- To greet patients and schedule the appointments
- Responsible to handle patients and looking after their services from admission to follow-up consultation.
- Attend phone calls and provides necessary information/appointments.
- Maintaining the OPD patient's records and front office registers.
- Coordinating visiting consultants.
- Resolve all concerns associated with patient billing, if any
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Keep records of customer interactions, process customer accounts, and file documents
- Lead business generation activities through tele calling
**Knowledge and experience**:
- Proven Tele caller experience
- Strong phone contact handling skills and active listening
- Good Typing skills in English & Malayalam are mandatory.
- Excellent communication skills
- Communication skills
- Ability to multi-task, prioritize, and manage time effectively
**Job Type**: Full-time, Permanent
**Salar**y: Rs.15K
**Education**: Degree
**Salary**: From ₹15,000.00 per month
Schedule:
- Day shift
**Experience**:
- Total: 2 years (preferred)
- Front Office: 2 years (preferred)
**Speak with the employer**
+91 9496507100
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