Front Office

4 weeks ago


Thiruvananthapuram, India SHANTHINIKETAN SCHOOL Full time

Position: Front Office & Administration Coordinator

Location: Shantiniketan School, Kunnumpuram

Reporting To: Principal & Administrative Head,

Employment Type: Full-time

Overview

Join Shantiniketan School as our Front Office & Administration Coordinator As the welcoming face of our campus, you'll ensure smooth front office operations, assist prospective families, uphold facilities standards, and energize our school's social media presence. This is a fantastic opportunity to make an impact within a vibrant educational community.

Responsibilities

  • Greet visitors, parents, and students and direct them appropriately.
  • Manage phone calls, emails, and all front desk correspondence.
  • Provide information and support for admission enquiries; maintain detailed enquiry records and follow-up logs.
  • Supervise housekeeping staff and help coordinate with vendors to ensure school facilities are well maintained.
  • Collaborate with teams to update and manage official school social media pages and communications.
  • Collect department updates for announcements and ensure brand consistency online.
  • Provide administrative support to the Principal and Administrative Head, maintaining school registers and documentation.

Required Qualifications & Skills

  • Bachelor's degree (Administration, Management, or Communications preferred).
  • 2–4 years' professional experience in front office, school administration, or operational support.
  • Excellent English communication and interpersonal skills with a welcoming attitude.
  • Strong proficiency in MS Office, email handling, and social media platforms.
  • Ability to multitask, prioritize, and coordinate across teams.
  • Well-organized, detail-oriented, and adaptable.

Key Competencies

  • Strong organizational and time management skills.
  • Professional and courteous demeanor.
  • Collaborative team player able to work across departments.
  • Attention to detail with problem-solving mindset.

What We Offer

  • Supportive and positive work environment in an established school.
  • Opportunities for professional growth and skill development.
  • A chance to play a central role in school operations and online engagement.

Performance Metrics

  • Accuracy and professionalism in front office operations.
  • Prompt response to admissions and visitor enquiries.
  • Maintenance of school cleanliness and facility standards.
  • Consistency and engagement in school social media.
  • Quality administrative support and coordination provided.

Job Type: Full-time

Experience:

  • work: 4 years (Required)

Work Location: In person


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