Invoicing Agent

1 week ago

Gurugram Haryana, India American Express Global Business Travel Full time

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
**What You'll do**:
BackOffice activity to cover invoicing and billing queries.
Ensure that invoicing is processed accurately and to expected timelines.
Ensure that the SLA on billing query resolution is achieved and maintained.
Liaise with tech support for error resolution & system improvement.
Ensure all travel tickets are invoiced daily/weekly/monthly.
Undertake manual invoicing & credit notes where required.
Perform billing administration tasks where required.
Maintain and ensure the accuracy of customer invoicing.
With assistance from the setup team identify, investigate, and resolve any issues around customer parameters preventing invoicing.
Decrease the turn-around-time taken to render invoices to customers through process improvements.
Raise, highlight Invoicing bugs, issues with tech support for error resolution & system improvement.
**What We're looking for**:
Ability and diligence to follow processes through to conclusion.
Strong time management skills.
Ability to organize and prioritize effectively.
Strong integrity in terms of GBT/Egencia policies, Mandatory compliance trainings, Data/login credentials sharing, Tale gating etc.
MS office Proficiency particularly MS Excel
Travel industry experience preferable.
Location Gurgaon, India
The #TeamGBT Experience
**Work and life**: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
**Travel perks**: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

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