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Customer Support Associate

3 weeks ago

Hisar, India Courier Karo Full time

**Job Requirement: Customer Support Associate - Courier Karo**
- Managing customer interactions and maintaining accurate data records.
- Ensuring high sales performance by effectively managing customer relationships.
- Handling the delivery of all shipments efficiently and coordinating with customers.
- Following up on NDR (Non-Delivery Reports) shipments and resolving issues promptly.
- Addressing and solving customer support tickets within the defined timelines.

**Key Skills Required**:

- Excellent communication skills.
- Ability to handle multiple tasks and prioritize effectively.
- Strong problem-solving abilities.
- Customer-focused with a proactive approach to resolving issues.

**Job Types**: Full-time, Permanent, Internship, Contractual / Temporary, Freelance, Volunteer
Contract length: 12 months

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Commission pay
- Overtime pay

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

Expected Start Date: 09/09/2024