Customer Support Associate
6 days ago
**Job Requirement: Customer Support Associate - Courier Karo**
- Managing customer interactions and maintaining accurate data records.
- Ensuring high sales performance by effectively managing customer relationships.
- Handling the delivery of all shipments efficiently and coordinating with customers.
- Following up on NDR (Non-Delivery Reports) shipments and resolving issues promptly.
- Addressing and solving customer support tickets within the defined timelines.
**Key Skills Required**:
- Excellent communication skills.
- Ability to handle multiple tasks and prioritize effectively.
- Strong problem-solving abilities.
- Customer-focused with a proactive approach to resolving issues.
**Job Types**: Full-time, Permanent, Internship, Contractual / Temporary, Freelance, Volunteer
Contract length: 12 months
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Commission pay
- Overtime pay
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
Expected Start Date: 09/09/2024
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