Customer Service Executive
2 hours ago
**ob Description**:
**Key Responsibilities**:
- Coordinate with clients and field teams to ensure timely resolution of issues.
- Maintain and update daily reports using Excel (V-lookup, Pivot Table, etc.).
- Handle customer queries and complaints promptly and professionally.
- Monitor field team performance and ensure task completion within timelines.
- Prepare MIS reports and share daily/weekly updates with management.
- Identify operational gaps and provide effective solutions.
- Support internal teams to achieve service-level targets.
**Required Skills**:
- Strong proficiency in **MS Excel** (compulsory).
- Good **communication and interpersonal skills**.
- Ability to **handle field staff** and manage on-ground coordination.
- Strong **problem-solving** and analytical ability.
- Positive attitude, multitasking capability, and team spirit.
**Qualification**:
- Graduate in any discipline.
- Relevant experience in customer service, operations, or coordination preferred.
**Job Type**: फ़ुल-टाइम
Pay: ₹13,000.00 - ₹16,000.00 per month
**Benefits**:
- हेल्थ इंश्योरेंस
Work Location: In person
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