Customer Service Executive

2 days ago


Hisar, India WeVOIS Labs Pvt. Ltd Full time

**ob Description**:
**Key Responsibilities**:

- Coordinate with clients and field teams to ensure timely resolution of issues.
- Maintain and update daily reports using Excel (V-lookup, Pivot Table, etc.).
- Handle customer queries and complaints promptly and professionally.
- Monitor field team performance and ensure task completion within timelines.
- Prepare MIS reports and share daily/weekly updates with management.
- Identify operational gaps and provide effective solutions.
- Support internal teams to achieve service-level targets.

**Required Skills**:

- Strong proficiency in **MS Excel** (compulsory).
- Good **communication and interpersonal skills**.
- Ability to **handle field staff** and manage on-ground coordination.
- Strong **problem-solving** and analytical ability.
- Positive attitude, multitasking capability, and team spirit.

**Qualification**:

- Graduate in any discipline.
- Relevant experience in customer service, operations, or coordination preferred.

**Job Type**: फ़ुल-टाइम

Pay: ₹13,000.00 - ₹16,000.00 per month

**Benefits**:

- हेल्थ इंश्योरेंस

Work Location: In person



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