Product & Process Trainer
2 days ago
Conduct process training for new joiners and cross-training for existing employees.
- Design and update training modules, SOPs, and documentation aligned with healthcare processes (e.g., RCM, claims processing, medical billing, coding, prior authorization).
- Collaborate with operations and quality teams to identify training needs and skill gaps.
- Evaluate the effectiveness of training programs through assessments, feedback, and performance analysis.
- Ensure training content meets HIPAA and other healthcare compliance requirements.
- Maintain accurate records of training schedules, attendance, and results.
- Provide floor support during nesting/on-the-job training phases.
- Drive continuous improvement initiatives to enhance training delivery and learner engagement.
- Support process transitions, migrations, and updates by creating relevant knowledge materials.
Qualifications:
- 2-5 years of experience as a trainer in a healthcare BPO, hospital process, or clinical operations.
- Excellent presentation, facilitation, and communication skills.
- Proficient in MS Office (Word, Excel, PowerPoint) and Learning Management Systems (LMS).
- Ability to manage multiple training batches and deadlines efficiently.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Leave encashment
- Provident Fund
**Experience**:
- total work: 5 years (required)
Work Location: In person
-
Product & Process Trainer
1 week ago
Gurgaon District, Haryana, India Webrocks Full time**Job openings for product process trainer in gurugram bellandur bangalore**: Home **›**Current Jobs **›** Job openings for product process trainer in gurugram bellandur bangalore - Product & Process TrainerGurugram, Bangalore, Jaipur, Bellandur JOB DESCRIPTION PROCESS TRAINER Position: (BPO) Process Trainer Package - UPTO 4.5 LPA Qualification -...
-
Process Trainer
1 week ago
Gurugram, Haryana, India DS Solutions Full time**Process Trainer** **Company Description** DS Solutions Pvt Ltd is a company with 17 years of experience in rendering services to the Banking and Financial Industry. We specialize in credit processing and disbursing multi-products such as Loans against Property, Personal & Business Loan, Short Term Unsecured Loan (STUL), Agricultural Loan, Auto &...
-
Product & Process Trainer
2 weeks ago
Gurugram, Haryana, India Mercury Solutions Limited Full timeOverview: We’re looking for a passionate Sales Capability Trainer to strengthen the core of our Territory Sales Manager (TSM) workforce across Airtel's MR vertical. This individual will bring a powerful blend of on-ground sales expertise and training acumen—with experience equivalent to a Zonal Sales Manager (ZSM) in managing sales teams, and proven...
-
Bpo Trainer
6 days ago
Faridabad, Haryana, India Apogee Service Pvt. Ltd Full time**Designation - BPO Trainer** Responsible for training new hires and existing employees in **voice-based communication,** enhancing their language proficiency, customer handling skills, and overall performance. **Key Responsibilities**: - Conduct training sessions focusing on voice modulation, accent neutralization, and customer interaction skills. -...
-
Process Trainer
1 week ago
Gurugram, Haryana, India IQX Global Solutions Pvt. Ltd Full timeAre you passionate about training and development in the dynamic world of business process outsourcing (BPO)? We're looking for a talented individual as a **BPO Process Trainer** in Gurgaon, India! As a BPO Process Trainer, you'll play a vital role in ensuring that our team is equipped with the training they need to excel in their roles. **Key...
-
Process Trainer
1 week ago
Gurgaon District, Haryana, India nexus consulting solutions Full timeRoles and Responsibilities - Handling End to End Process Training for New Hire Team as per the client need and requirement. - Well versed in training the objection handling calls. - Handling the refresher training for existing team players. - Ensuring process training with the Modules & PPT(s) prepared before the training starts. - Handling the mock calls &...
-
Process Trainer
2 days ago
Gurugram, Haryana, India Elevate X Solutions Full time**Designation : Process Trainer** Relevant Experience : 4 Years as Process Trainer Salary : upto 7 LPA Roles and Responsibilities - Handling End to End Process Training for New Hire Team as per the client need and requirement. - Well versed in training the objection handling calls. - Handling the refresher training for existing team players. - Ensuring...
-
Hiring Bpo Process Trainer
2 weeks ago
Faridabad, India Oriental Consultants Full time**We are hiring BPO Trainer for a leading Group in Faridabad** **Responsibilities** - **Prior experience in BPO/Process training preferred**: - **Knowledge of sales process also preferred**: - **Should have excellent communication skills and process knowledge**: - **Should be an excellent team coach**: - **Minimum 10 years work experience**: **Job...
-
Process Trainer
2 weeks ago
Sohna, Gurugram, Haryana, India Property Pistol Realty Full time**Exp**-2 years as a Trainer in BPO/KPO **Job Title**: Junior Training Executive **Location**: Gurgaon (with travel across India) **Employment Type**: Full-Time, On Payroll **Key Responsibilities**: - Deliver product and process training for new hires and existing employees across locations (virtual and on-site). - Develop engaging training content and...
-
[Immediate Start] Process Trainer
2 weeks ago
India, Faridabad Growing Stars Consulting Private Limited Full timeJob Description Now Hiring: Process Trainer Domestic BPO Operations | Location: Gurugram (Onsite) Designation: Process Trainer Department: Training & Development Domestic BPO Location: Gurugram (Onsite) Relevant Experience Required - Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector - Total experience: 4+ years in...