Customer Support Representative

2 days ago

Noida Uttar Pradesh, India The OmniJobs Full time

**Job Title**: Customer Support Representative
**Location**: Noida (Onsite)
**Salary**: Up to ₹40,000 per month
**Experience**: Freshers to 5 years
**Qualification**: Minimum 12th Grade
**Languages Required**: Good proficiency in English & Hindi

**Key Responsibilities**:

- Handle inbound and outbound calls with customers.
- Provide timely and accurate information to customer inquiries.
- Resolve customer complaints and issues promptly.
- Maintain customer records in the system.
- Collaborate with internal teams to address customer concerns.
- Follow-up with customers to ensure the resolution of their issues.
- Ensure customer satisfaction and foster positive relationships.

**Requirements**:

- Minimum educational qualification**:12th grade** or equivalent.
- Good communication skills in **English** and **Hindi** (both written and verbal).
- Ability to work under pressure and handle customer queries in a professional manner.
- Immediate joiners are highly preferred.

**Salary and Benefits**:

- Competitive salary of up to ₹40,000 per month.
- Opportunity to grow and learn in a fast-paced environment.
- Performance-based incentives and bonuses.
- Friendly and supportive team environment.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹40,000.00 per month

**Benefits**:

- Commuter assistance
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift

Application Question(s):

- Overall experience in years ?
- Customer Support Experience in years ?
- Current location ?
- Current Age ?
- Current/Last Monthly salary ?

Work Location: In person

**Speak with the employer**
+91 8630498543

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