Front Office Associate

1 day ago


Kolhapur, India Hotel The Royal Pavilion Full time

Greet and welcome guests with a warm and friendly demeanor upon arrival.
- Efficiently handle guest check-ins and check-outs, ensuring a seamless experience.
- Provide accurate information about hotel facilities, services, and local attractions.
- Respond promptly to guest inquiries, requests, and concerns with professionalism and courtesy.
- Handle reservations and coordinate with other hotel departments to meet guest needs.
- Maintain a tidy and organized front desk area, ensuring a professional and inviting atmosphere.
- Collaborate with colleagues to maintain a high standard of customer service.
- Process payments and accurately maintain guest accounts.
- Assist with administrative tasks, including filing, data entry, and answering phone calls.

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)
- Marathi (preferred)

Work Location: In person



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