
Front Office Executive
2 days ago
Welcome guests in a warm and friendly manner.
- Ascertains their lodging, purchasing needs.
- Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
- Knows all essential aspects of our resort or hotel operations.
- Registers guests and manages the rooming chart.
- Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
- Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.
- Balances cash drawer by counting cash at beginning and end of work shift.
- Monitors lobby and check-in activity to determine room flow.
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
- Provides pre-arrival support for guests arriving on packages.
- Facilitates correspondence with guests.
- Acts as the site liaison for the services and sales center.
- Works collaboratively with any resort associates and resources.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹8,000.00 - ₹10,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
Supplemental pay types:
- Overtime pay
- Shift allowance
Ability to commute/relocate:
- Kolhapur, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
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