Desktop Support

1 week ago

Coimbatore Tamil Nadu, India UST Global Full time

2 - 3 Years
- 1 Opening
- Coimbatore

**Role description**:
**Key Responsibilities**:

- Review, triage, resolve, and close tickets in the ServiceNow queue in a timely and efficient manner.
- Coordinate and arrange repairs with vendors, OEMs, and external repair facilities as needed.
- Perform hardware and software moves, adds, and changes (MACs) for all endpoint devices.
- Diagnose and resolve technical issues, ensuring thorough follow-up until full resolution.
- Install and troubleshoot software and system-related issues across a variety of equipment.
- Identify root causes of technical problems and recommend appropriate solutions or preventive measures.

**Skills**:
Desktop Support, ITIL ,Windows Administration

**About UST**:
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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