Desktop Support Engineer

5 days ago

Gandhipuram Coimbatore Tamil Nadu, India Icare Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Key Responsibilities:

  • Provide first-level technical support for desktops, laptops, printers, and other IT equipment.
  • Install, configure, and troubleshoot operating systems (Windows/Mac/Linux) and applications.
  • Diagnose and resolve network connectivity issues (LAN, Wi-Fi, VPN).
  • Assist in user account management, email setup, and access permissions.
  • Perform routine maintenance, updates, and security patches.
  • Document support requests, incidents, and resolutions in the ticketing system.
  • Coordinate with IT teams for escalated issues and hardware/software upgrades.
  • Ensure compliance with IT security policies and data protection standards.
  • Provide remote and on-site support to employees as needed.
  • Maintain IT inventory and track hardware/software licenses.

Skills & Qualifications:

  • Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
  • 1–3 years of experience in desktop support or IT helpdesk role.
  • Familiarity with Active Directory, Office 365, and basic networking concepts.
  • Excellent problem-solving and communication skills.

HR Contact number :

Location: Coimbatore

Job Type: Full-time

Pay: ₹18, ₹20,000.00 per month

Benefits:

  • Leave encashment

Experience:

  • Desktop support: 1 year (Required)

Location:

  • Gandhipuram, Coimbatore, Tamil Nadu (Required)

Work Location: In person

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