Customer Service Agent

22 hours ago

Bengaluru Karnataka, India Dnata Full time

If you're seeking a position that will allow you to thrive professionally and develop your career in aviation industry, look no further. There are openings for individuals who are passionate about travelling and enjoy collaborating with customers and colleagues across the world.

We are looking for exceptional individuals who can be a part of our Customer Service team. If successful, you will join an extensive training program which include systems training and customer service skills. Experience the excitement of being customer service agent with dnata. You'll have the chance to work with a diverse team of professionals, interact with people from all over the world, and make a positive impact on the lives of travellers every day.

To be considered for Customer Service roles, you must meet the following requirements:

- Fluency in both spoken and written English
- Fluency in any other language is a plus
- Excellent interpersonal and customer service skills
- Willing to work in a shift environment
- PC based skills to operate Windows package (Microsoft Word/Excel/E-mail)
- **WORK LOCATION: BANGALORE, INDIA**:
As a Customer Service Agent, you will have the important role of being the voice of dnata, providing our valued customers with accurate and up-to-date information about our services. We are seeking a skilled professional to provide exceptional customer service by promptly and accurately responding to inquiries either through various digital communication channels, such as chat and social media platforms or through voice support. Your role will be crucial in ensuring that our customers feel valued and supported throughout their journey.

Schedule:

- Rotational shift

**Language**:

- English (preferred)

Work Location: In person

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