Customer Service Supervisor
3 days ago
**Job Overview** To assist in supervising and managing all aspects of Vistara operations and customer services at the airport including check-in, boarding, ramp handling, arrival and baggage services. Supervisory role also requires understanding of internal/ external stakeholder management with thorough knowledge of Emergency Response Planning. **Key Responsibilities** - Proactively supervise the activities of the Customer Services team to achieve smooth daily operations at airport - Drive ground service performance to deliver service excellence consistently across the domestic network - Ensure compliance of all regulatory, safety and security requirements, as required by the Authorities and/or company policies - Ensure safe work practices to minimize risk of injury to personnel or damage to aircraft - Plan for and ensure preparedness to deal with irregular operations and crisis situations - Represent Vistara's interest in the airport community (e.g. AOC, SITA CUTE, etc) - Responsible for ensuring and delivering consistent and exemplary service delivery at every customer touch point - Monitoring OTP and take corrective measures - Ancillary revenue targets to be achieved - Ensure all compliances are met as per company and regulatory requirement (DGCA/IOSA, Labour Laws) - Preventive measures to ensure there is no revenue leakage/theft or pilferage occurs at Airport level - Contingency Handling Preparedness **Skills & Attributes** - Ability to train, motivate and guide a team - Strong supervisory skills with leadership acumen is required - Excellent written and oral communication skills are must - Basic Knowledge of MS(Word, Excel) **Work Experience** Preferably 3-5 years of Aviation/ Hospitality Industry experience **Qualification** Graduate from a recognized university **Eligibility** - Must be at a level of Sr. Executive (1B) or 1 level lower than the position - Minimum tenure in the current role and level - 18 Months as on release date of IJP and must have attained minimum performance rating of GP3 in the last appraisal - Must be "confirmed'' in service **Location** Bengaluru **Note** All Vistara employees are required to be fully vaccinated against COVID-19
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Customer Service
23 hours ago
India Pearson Full timeJob Category Go To Market Pearson VUE www pearsonvue com is the global leader in computer-based testing for information technology academic government and professional testing programs around the world Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world s most comprehensive and secure...
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Customer Service Representative
2 weeks ago
India Coats Group plc Full time**Date**:16 Dec 2024 **Location**: IN **Company**:Coats **Business Title** : Customer Service Executive **Reports to** : Customer Service Manager / Customer Service Assistant Manager / Customer Service Supervisor **Role Purpose**: - The purpose of this role is to provide one stop/single point of contact for customers across the country/cluster while...
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Customer Service Representative
2 weeks ago
India CareerUS Solutions Full timeCustomer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving skills...
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Customer Service Supervisor
5 days ago
India Tata SIA Airlines Full time**Job Overview** To assist in supervising and managing all aspects of Vistara operations and customer services at the airport including check-in, boarding, ramp handling, arrival and baggage services. Supervisory role also requires understanding of internal/ external stakeholder management with thorough knowledge of Emergency Response Planning **Key...
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Customer Service Representative
4 days ago
India CareerUS Solutions Full timeJob Description Customer Service Representative Job Description Position Summary The Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong...
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Customer Service Representative
2 weeks ago
India CareerUS Solutions Full timeCustomer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving...
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Customer Services Representative
2 weeks ago
India Coats Group plc Full time**Date**:28 Jul 2025 **Location**: IN **Company**:Coats **Business Title**: Customer Service Representative **Location**:Bangalore **Role Purpose**: - The purpose of this role is to provide one stop/single point of contact for customers across the country/cluster while proactively servicing, building strong customer relationship and supporting as well as...
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Customer Services Representative
5 days ago
India Coats Group plc Full time**Date**:10 Jun 2025 **Location**: IN **Company**:Coats **Business Title**: Customer Service Executive **Location**:Bangalore **Role Purpose**: - The purpose of this role is to provide one stop/single point of contact for customers across the country/cluster while proactively servicing, building strong customer relationship and supporting as well as...
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FOOD AND BEVERAGE SERVICE SUPERVISOR
2 weeks ago
Meerut, India PYRAMID Full timeJob Description Company Description Pyramid, managed by La Pyramid Hospitalities Pvt. Ltd., is a fast-growing brand in the hospitality industry, known for delivering exceptional service and quality. With over 12 years of experience in running lounges, clubs, and other specialized hospitality venues, the company has introduced premium businesses under the...
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Supervisor - Service
2 days ago
MK Towers, #, Longford Road, Shanti Nagar,Bangalore - , India Otis Elevator Co. Full time ₹ 12,00,000 - ₹ 25,00,000 per yearDate Posted: Country: IndiaLocation: MK Towers, #27, Longford Road, Shanti Nagar,Bangalore , IndiaIndian HO approval No is IND-IP-R-25-114, Replacement for Manjunath G (Terminated)- Supervisor - Service (Bangalore Supriya) Responsible for aprox 400 units (NOE business)Job Title : Field Supervisor - ServiceLocation: BangaloreEdu : Diploma in Eng / BERole...
