Customer Service Supervisor
1 hour ago
**Job Overview** To assist in supervising and managing all aspects of Vistara operations and customer services at the airport including check-in, boarding, ramp handling, arrival and baggage services. Supervisory role also requires understanding of internal/ external stakeholder management with thorough knowledge of Emergency Response Planning **Key Responsibilities** - Proactively supervise the activities of the Customer Services team to achieve smooth daily operations at airport - Drive ground service performance to deliver service excellence consistently across the domestic network - Ensure compliance of all regulatory, safety and security requirements, as required by the Authorities and/or company policies - Ensure safe work practices to minimize risk of injury to personnel or damage to aircraft - Plan for and ensure preparedness to deal with irregular operations and crisis situations - Represent Vistara's interest in the airport community (e.g. AOC, SITA CUTE, etc) - Responsible for ensuring and delivering consistent and exemplary service delivery at every customer touch point - Monitoring OTP and take corrective measures - Ancillary revenue targets to be achieved - Ensure all compliances are met as per company and regulatory requirement (DGCA/IOSA, Labour Laws) - Preventive measures to ensure there is no revenue leakage/theft or pilferage occurs at Airport level - Contingency Handling Preparedness **Skills & Attributes** - Ability to train, motivate and guide a team - Strong supervisory skills with leadership acumen is required - Excellent written and oral communication skills are must - Basic Knowledge of MS(Word, Excel) **Work Experience** Preferably 3-5 years of Aviation/ Hospitality Industry experience **Qualification** Graduate from a recognized university **Eligibility** - Must be at a level of Sr. Executive (1B) or 1 level lower than the position - Minimum tenure in the current role and level - 18 Months as on release date of IJP and must have attained minimum performance rating of GP3 in the last appraisal - Must be "confirmed'' in service **Location** Kochi **Note** **All Vistara employees are required to be fully vaccinated against COVID-19.
-
Customer Service Domestic Voice Supervisor-bps
4 weeks ago
India Hexaware Technologies Full timeCustomer Service Domestic Voice Supervisor-BPS
-
Customer Service Representative
7 days ago
India Coats Group plc Full time**Date**:16 Dec 2024 **Location**: IN **Company**:Coats **Business Title** : Customer Service Executive **Reports to** : Customer Service Manager / Customer Service Assistant Manager / Customer Service Supervisor **Role Purpose**: - The purpose of this role is to provide one stop/single point of contact for customers across the country/cluster while...
-
Customer Service Representative
1 week ago
India CareerUS Solutions Full timeCustomer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving skills...
-
Customer Service Representative
1 week ago
India CareerUS Solutions Full timeCustomer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving...
-
Customer Services Representative
6 days ago
India Coats Group plc Full time**Date**:28 Jul 2025 **Location**: IN **Company**:Coats **Business Title**: Customer Service Representative **Location**:Bangalore **Role Purpose**: - The purpose of this role is to provide one stop/single point of contact for customers across the country/cluster while proactively servicing, building strong customer relationship and supporting as well as...
-
Customer Services Representative
2 hours ago
India Coats Group plc Full time**Date**:10 Jun 2025 **Location**: IN **Company**:Coats **Business Title**: Customer Service Executive **Location**:Bangalore **Role Purpose**: - The purpose of this role is to provide one stop/single point of contact for customers across the country/cluster while proactively servicing, building strong customer relationship and supporting as well as...
-
FOOD AND BEVERAGE SERVICE SUPERVISOR
6 days ago
Meerut, India PYRAMID Full timeJob Description Company Description Pyramid, managed by La Pyramid Hospitalities Pvt. Ltd., is a fast-growing brand in the hospitality industry, known for delivering exceptional service and quality. With over 12 years of experience in running lounges, clubs, and other specialized hospitality venues, the company has introduced premium businesses under the...
-
Supervisor Service
4 weeks ago
Hyderabad, India Otis Elevator Co. Full timeJob Description Date Posted: 2025-10-12 Country: India Location: 1st Floor (Part), H.No.6-2-30 / 1&2, S S Central, A.C. Guard Road, Lakidikapool, Hyderabad - 500004, India Title - Supervisor Service - Hyderabad Infra Qualification - Diploma /BE in Electrical/Mechanical Experience - 08 to 15 years of Lifts and Escalator service background Role Overview: -...
-
Customer Service Admin
1 week ago
india Agilent Technologies Full timeJob DescriptionResponsible for interfacing with customers, logistics, manufacturing and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions.Responds to and /or assists Agilent trade customers and internal customers in areas such as product/service order fulfillment processes, customer service requests such as...
-
Customer Service Representative
7 days ago
India Coats Group plc Full time ₹ 6,00,000 - ₹ 12,00,000 per yearDate: 6 Oct 2025Location: INCompany: CoatsBusiness Title: Customer Service RepresentativeLocation: BangaloreRole Purpose:The purpose of this role is to provide one stop/single point of contact for customers across the country/cluster while proactively servicing, building strong customer relationship and supporting as well as promoting digital...
