Customer Care Executive

14 hours ago

Kochi Kerala, India QuickPlace Full time

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

Qualification : Any degree
Experience : 1 year

**Customer Support Executive Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

Contact us

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹22,290.53 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8891505469

  • Customer Care Executive

    2 weeks ago

    Kochi, Kerala, India BeeOne Innovations Full time

    We Are Hiring !! position : Customer Care Executive Company : Bee International Immigration Consultancy Location : Kochi Experience :6 months + Pay: ₹12,554.66 - ₹22,249.92 per month **Benefits**: - Health insurance Schedule: - Day shift Work Location: In person **Speak with the employer** +91 9567027533

  • Customer Care Executive

    4 days ago

    Kochi, Kerala, India Abj Associates Full time

    **Position Summary**: We are seeking a Customer Care Executive to manage and maintain positive relationships with our customers. Salary Rs15000 to Rs18000 Experience - 1 Year **Key Responsibilities**: - Handle incoming customer inquiries and provide timely, accurate information - Upsell and cross-sell products/services based on customer needs. - Maintain...

  • Customer Care Executive

    2 weeks ago

    Kochi, Kerala, India The Professional couriers Full time

    **ONLY FEMALE CANDIDATES APPLY** Join a Leading Courier Company - Where Service Meets Excellence! Are you passionate about delivering exceptional customer service? Do you have the experience and aptitude to build strong client relationships? We’re looking for you! **Position: Senior Customer Care Executive** Location: Kochi - Ravipuram Industry:...

  • Customer Care Executive

    4 days ago

    Kochi, Kerala, India AL RAZ International Business Links Full time

    Location - Vyttila Customer care executive Male or female can apply Hindi language is compulsory Salary - 13 k (45 days probation, Time -;9.15 to 5.30 pm) After probation 15k Lunch is available Time 6- 2, 2 - 10, 10 - 6 Pay: ₹13,000.00 - ₹15,000.00 per month Schedule: - Day shift **Language**: - Hindi (preferred) - English (preferred) Work...

  • Customer Care Executive

    2 days ago

    Kochi, Kerala, India ARABIAN Full time

    **CRM 9 8 9 5 0 6 4 9 1 6** The Customer Care Executive handles customer inquiries, provides information about products and services, records complaints, and follows up on requests to ensure quality service. They escalate unresolved issues, manage client registrations, and assist with sales by recommending products. Responsibilities also include improving...

  • Customer Care Executive

    2 days ago

    Vyttila, Kochi, Kerala, India AXYZ Ventures Pvt Ltd Full time

    **Job Description: Customer Care Executive** **Position**: Customer Care Executive **Experience**: 2 to 3 years **Location**: Kochi **Languages Required**: Malayalam, Hindi, Tamil, and English **Job Summary**: **Key Responsibilities**: - Provide accurate information about products, services, and policies to customers. - Resolve customer complaints and...

  • Customer Care Executive

    2 days ago

    Kochi, Kerala, India ICT Global Tech Full time

    **Job Title**: Customer Care Executive **Location**: Vazhakkala, Kakkanad **Company**: ICT Global Tech Pvt. Ltd. **Job Overview**: **Freshers with excellent communication skills are welcome to apply.** **Key Responsibilities**: - Offer accurate and timely solutions to customer concerns and service-related queries. - Maintain a high level of...

  • Customer Care Executive

    2 weeks ago

    Kochi, Kerala, India Everon HR Solutions Full time

    We are hiring Costomer Care Executive for Kochi Experience - 1 - 3 Years Qualification - Ang degree Experience in customer handling Excellent communication skills required Pay: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Work Location: Remote

  • Customer Care Executive

    6 days ago

    Kochi, India Blucpz Full time

    The Customer Care Executive is responsible for the overall satisfaction of customers. Plans and directs all aspects of an organization’s customer service policies, objectives, and initiatives. Being a Customer Care Executive typically reports to top management. The Customer Care Executive manages a departmental function within a broader corporate function....

  • Customer Care Executive

    1 week ago

    Kochi, Kerala, India HSJB Business Solutions LLP Full time

    Urgent Opening in ISP Industry!!!! Customer Care Executive -Male Location: Cochin Qualification: Any Graduate Experience: Minimum of 2+ Years of Relevant Experience in Telecom, ISP, Industry Must Have Good Communication in English Salary : Upto 45 K Pay: Up to ₹45,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th...