Salesforce Administrator

2 days ago


Bengaluru Karnataka, India ThoughtSpot Full time

Position Overview

Responsibilities (What You’ll Do):- Partner with cross-functional teams to gather approvals or redirect requests- Assist in defining, estimating, and shaping technical solutions for different projects and deliverables- Attend meetings with stakeholders to gather requirements- Troubleshoot and fix incidents related to Salesforce automation and validation rules- Translate business requirements into User Stories Qualifications (What You Have):
- BA/BS degree in Computer Science, Business, Finance, similar technical field of study, or equivalent practical experience- You enjoy learning about system functionality and identifying opportunities for improvement- An outstanding ability to build solid relationships- You are energized when new features and technologies become available and enjoy implementing changes to maximize system potential- 2-4 years of experience with Salesforce configuration- Must have attention to detail, good written and verbal communication, and interpersonal skills- Working knowledge of SOQL, DataLoader, and Workbench- Certification: Salesforce Advanced Administrator, a plus

Desired Experience:
- Comfortable working in a support queue, triaging tickets and supporting project teams- Conducts Business Analysis and gathers requirements firsthand- Has completed large-scale/long-term projects from start to finish- Extensive experience with Flows- Has worked with Sales Cloud, Service Cloud, CPQ, & FinancialForce- Has installed managed packages into SFDC- Has conducted UAT and trained end-users

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