E-commerce & Operations Executive

7 days ago

Niranjanpur Indore Madhya Pradesh, India Bindigasm Apparels Private Limited Full time

**About the Role**:
We’re looking for a detail-oriented, tech-savvy individual to join our factory operations team. This role is central to smooth day-to-day functioning across e-commerce platforms, CRM, Tally, and inventory management.

**Key Responsibilities**:

- **Order Management**: Process daily online orders across Shopify, Myntra, and other platforms; coordinate with dispatch teams.
- **Listings & Cataloging**: Upload/update product listings, images, pricing, and descriptions across platforms.
- **Inventory & Reports**: Generate and maintain reports for inventory, sales, returns, and fulfillment.
- **Returns & Exchanges**: Track returns and replacements for smooth resolution.
- **Platform Coordination**: Work with e-commerce partners for promotions, offers, and backend updates.
- **Data & Insights**: Prepare daily/weekly MIS reports for sales and performance tracking.
- **Support in Promotions**: Assist marketing in executing online sales campaigns and offers.
- **Cross-Team Collaboration**: Liaise with production, dispatch, and accounts to ensure end-to-end efficiency.
- Optional Skill - **Tally & Accounts Support**: Enter daily sales, returns, and expenses in Tally; assist with reconciliations and GST filing prep.

**Skills & Qualifications**:

- Graduate in Business, Commerce, or related field.
- Knowledge of Shopify, Myntra, or other e-commerce platforms preferred.
- Strong MS Excel/Google Sheets skills (pivot tables, reporting).
- Familiarity with CRM/WhatsApp Business tools.
- Good communication in English and Hindi.
- Analytical, detail-oriented, and problem-solving mindset.
- **Proficiency in Tally** is required - preferred

**What We Value in You**:

- **Detail-oriented**: You notice and fix errors before they cause issues.
- **Ownership**: You take responsibility and pride in your work.
- **Adaptability**: You learn quickly and stay ahead as the company grows.
- **Team Spirit**: You work well with factory teams and cross-functional colleagues.
- **Customer-first approach**: You ensure smooth processes that keep customers happy.

**Job Types**: Full-time, Permanent, Internship

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Application Question(s):

- Do you have proficiency in MS Office and typing?
- Do you have good command over English to reply to customer queries etc.?

Work Location: In person

Application Deadline: 31/08/2025
Expected Start Date: 01/09/2025

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