Student Support Officer

2 days ago

Bhopal Madhya Pradesh, India Shiksha Consulting Full time

_**Company Name : Shiksha Consulting**_
- **Job Title**_**:Student Support Officer (Full-Time)**
- **Industry**_ **:EdTech**
- **Location**_ **:MP Nagar Zone-II, Bhopal (Work from Office)**
- **Salary**_ **:Confidential**

**Job Summary**:
The Student Support Specialist is responsible for providing comprehensive support services to students, enhancing their academic success and personal development. The role involves advising students on academic, personal, and career matters, and collaborating with various departments to create a supportive learning environment

**Responsibilities**:

- Job Title: Student Support Specialist

**Location**: [Your Institution’s Name]

**Department**: Student Services

**Reports To**: Director of Student Services

**Employment Type**: Full-Time/Part-Time

**Salary Range**: [Specify Range]

**Application Deadline**: [Specify Deadline]

Job Summary:
The Student Support Specialist is responsible for providing comprehensive support services to students, enhancing their academic success and personal development. The role involves advising students on academic, personal, and career matters, and collaborating with various departments to create a supportive learning environment.

Key Responsibilities:
**Student Advising and Support**:

- Provide one-on-one academic advising to help students develop educational plans consistent with their goals.
- Assist students in identifying and overcoming academic and personal challenges.
- Refer students to appropriate campus resources and support services as needed.

**Case Management**:

- Maintain accurate records of student interactions and progress.
- Monitor student academic performance and intervene as necessary.
- Work with at-risk students to develop action plans for success.

**Outreach and Communication**:

- Participate in new student orientation programs and other outreach activities.
- Create and distribute informational materials and resources for students.

**Collaboration and Coordination**:

- Coordinate with academic departments, counseling services, financial aid, and other student services to provide comprehensive support.
- Serve on committees and task forces related to student success and retention.

**Requirements**:

- Pursuing Graduation or above.
- Excellent communication and interpersonal skills.
- Ability to understand and address the needs of students and working professionals effectively.
- Familiarity with full-time and distance learning programs.
- Good organizational, interpersonal, and time management skills.
- Flexibility to work in a fast-paced and dynamic environment.

**Job Types**: Full-time, Part-time, Internship

Pay: Up to ₹300,000.00 per year

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)

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