Customer Service Associate

2 weeks ago


Andheri Mumbai Maharashtra, India Kareer Krafters Pvt. Ltd. Full time

Answer phone calls in professional manner and provide information about products and services as required by the callers
- They are responsible for taking or cancelling orders, and obtaining details of customer complaints
- Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and comments
- Render administrative support to other customer care team members when the need arises, or as instructed
- Follow up customers and their complaints; ensuring that customer’s requests are attended to accordingly
- Identify tasks critical to keeping customer satisfaction levels in check

Pay: ₹10,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**

+91 9930946137



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